Duty Manager | The Waterloo

The Waterloo Hotel Brisbane is expanding its already-established management team. We are looking for a new Duty Manager who has a passion for all things hospo!. This is an excellent opportunity for a manager looking to step into a large venue and showcase their skills!!.

The position will suit a candidate with outstanding leadership skills and the proven ability to positively impact a team and provide exceptional customer service. We are seeking someone with proven experience managing a multifaceted venue who can problem-solve and thrive in a busy environment. 

The successful candidate must have proven hospitality management experience in a comparable venue and exceptional customer service and presentation skills. 

So why work with Australian Venue Co.?

• Competitive salary $72,000 +Plus Super 
• Daily staff Meals
• 20% Discount across over 210+ venues in Australian & New Zealand 
• Training and progression to venue manager
• Work-life balance 

Essential requirements:

• Two years minimum experience in an Assistant Venue Manager role
• Strong experience working in a gaming venue 
• Understanding and ability to learn venue reporting and systems on a daily, weekly and monthly basis
• Presence on the floor during peak service periods, including late nights and weekends
• Ability to stock take and investigate stock-loss
• Order and maintain par levels within the beverage department, food department and venue consumables
• Train, performance manage, and motivate staff
• RLMV & Approved Managers License
• CLO desirable 

We value the diversity of our employees' experiences, talents, and cultures. Our talent strategy includes embracing diversity and fostering inclusion. Our capacity to unlock potential and improve our success depends on our ability to build a diverse, inclusive workforce.