Duty Manager

We are looking for someone to help lead the Waterfront Hotel team!An exciting management opportunity is now available at Waterfront Hotel, as we are looking for a full time Duty Manager to help lead the Hotel and team. This is an exciting opportunity for an experienced or an aspiring Manager. As the successful candidate you will have the opportunity to develop skills, enjoy great working conditions and grow your career within Vantage Hotel Group.As a Duty Manager, you will be reporting to the Hotel Manager and will be expected to be hands on with the daily operations, including gaming. You will assist leading and managing an efficient and close-knit team, assist managing the hotel’s budget, ensuring outstanding customer service is always provided and build and maintain key relationships within the communityMolly Malones is part of Vantage Hotel Group, we are proud to be recognised by the Tasmanian Government as an Employer of Choice. We offer generous employee benefits, contemporary workplace practices and outstanding support for our employees.Successful applicants will meet the following criteria:QualificationsCurrent Responsible Service of Alcohol (RSA) CertificateCurrent Responsible Conduct of Gaming (RCG) Certificate,Certificate IV/Diploma in Hospitality or above (desirable).Skills, Abilities and ExperienceExperience in a position within the hospitality industry or a related industry, including experience managing budgets, controlling costs and growing profitability.Demonstrated practical experience in the delivery of quality customer service, preferably in the areas of food, beverage and gaming.Demonstrated capability in managing an operational team, with a focus on customer-driven service delivery and a practical understanding of contemporary people management practicesDemonstrated effective communication, negotiation, conflict resolution and relationship management skills with a proven ability to work effectively as part of a team and cooperate with customers, management and co-workersProficiency in the use of industry related software systemsWell-rounded, current gaming knowledge and applied knowledge of relevant legislation/regulations applicable to the hospitality industry.Availability and flexibility to work a variety of night and weekend shifts which may include public holidays on a rotating roster.If this position sounds like the role that you have been looking for, we would love to hear from you! Apply today by submitting your current resume and a cover letter briefly addressing the above criteria and telling us why you would like to work as a Duty Manager, at Waterfront Hotel For any further information, please call Sam Johnson, P&C Manager on (03) 6225 9931 or additionally please find attached a copy of the position description.