AddressThe Role
The Wash Bay Duty Manager reports to the Airport Manager and is responsible for the vehicle service operation. This includes the wash Bay, shuttle drivers and valet staff. The key responsibility of this role to ensure that it functions effectively and efficiently to maximise profitability while maintaining the highest level of service.
Responsibilities
- Lead, manage and coach staff and foster a harmonious team environment
- Ensure that vehicles for rent meet company standards for cleanliness, mechanical/body condition and roadworthiness
- Ensure that returned vehicles are checked for body damage and report where necessary
- Ensure that fuel deliveries are handled in accordance with company procedures and relevant health and safety procedures and legislation.
- Ensure adequate materials are maintained at all times to meet operating and safety requirements
- Participate in the interview and selection process for new staff
- Be flexible to work a seven-day rotating roster
- Preparation of staff rosters and processing of weekly payroll data
- Preparation of daily and weekly reports
- Have a working knowledge of work place health and safety legislation and promote a safe work environment at all times
Skills & Experience
- Previous experience in a supervisory or leadership role with the ability to lead and effectively manage and coach employees is essential.
- Customer service focus and experience within a service or similar environment
- Strong sense of duty and responsibility.
- Excellent communication skills.
- Confident with Microsoft Office - Excel, Word, Outlook
- Initiative, confident problem solving and decision making skills.
- Full driver's licence.
- An understanding of Equal Employment Opportunity and Occupational Health and Safety.
On Offer
- Salary + bonus + use of fleet vehicle
- Wellbeing programme incl. life insurance + discounted health insurance + superannuation options
- Access to Perkbox - discounts and offers with hundreds of retailers and big brands, including on cinema tickets, fitness classes, shopping discounts and much more
- Employee discounts on car rental across Avis Budget Group
- Employee Assistance Programme (EAP) provided by Converge - 24/7 support for your mental health and wellbeing
Melbourne Airport
Victoria
Australia
Avis Budget Group
