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Form of work
About us
Hurly Burly is a unique costume and clothing store with a location in the Perth CBD.With a warehouse in Balcatta and a awesome online store! Specializing in deluxe costumes that you won't find elsewhere including steampunk fashion, beautiful 1920's inspired outfits, burlesque corsets, superhero and anime characters, deluxe wigs, contact lenses and so much more! Our customer base is broad and we pride ourselves of providing outstanding Customer Service to to all different types of people both instore and online. We are looking for enthusiastic hard working team player. If the opportunity to work in this fun and unique clothing and costumes environment excites you we would love to here from you.
Qualifications & experience
- Previous fashion retail experience is required and online Customer Service is desirable
- Knowledge on Pop-Culture such as Movies, Cosplay, Anime ect.
- Experience in using Shopify and Australia Post is desirable
- Ability to work both autonomously and as part of the team
- Ability to work 4-5 days a week including some Saturdays.
- Packing and labelling individual orders
- Has excellent communication skills both verbal and written
Tasks & responsibilities
- To provide Customer Service via email and online-chat. You will need to be confident with your keyboard and provide your own laptop 💻
- Providing timely responses to our customers over a varied range of communication platforms (Email, Facebook, Instagram and LiveChat etc.)
- Preparing and checking orders for dispatch
- Providing our customers with product knowledge and educate them to ensure they select the most suitable product for them
- Energy, enthusiasm and a positive 'can-do' attitude!
- Adhere to all company policies and help process customer exchanges and returns
- Willingness to work in a fast-paced environment at our Perth CBD store and Balcatta Warehouse.Own or have regular access to a car will be desireable.
- Benefits
- Amazing Team Environment - a Fun Dynamic Culture!
- We offer generous staff discounts on all products
- Fun Team Bonding Events!
- Ongoing Training & Education
- Opportunity to grow within the company
- Working with fun and diverse products
- postion is casual but can be partime/fulltime in time.
