Education Support Officer

• Utilise your exceptional stakeholder engagement and administrative coordination skills to support the delivery of clinical teaching and placements in the Western Baludarri Health Precinct
• Facilitate continuous initiatives designed to improve and elevate enhanced educational outcomes
• A full-time continuing position based at our Westmead Campus with a Base Salary $95,860 + 17% superannuation

About the opportunity
The University of Sydney is now ranked 19th in the world for 2024 university rankings, moving up 22 places in the last year. Our graduate employability is 1st in Australia, and 4th in the world; our subject rankings in Medicine are rated 1st in Australia, and 25th in the world.
The Faculty of Medicine and Health is committed to challenging conventional wisdom, and to finding new paths to travel. We are focussed on leading new possibilities in the way we deliver wellness and healthcare and in making a distinctive impact on healthcare, both locally and globally. It's how we're making a difference - how we're shaping healthcare.
As such, we are looking for an Education Support Officer (Clinical) to support the provision of a broad range of educational support services to academic and teaching staff, ensuring the needs of the work area are met effectively and efficiently. The Education Support Officer (Clinical) is required to liaise and communicate with a range of internal and external clients including representatives from the Local Health District (LHD). The role provides the link between the Education and Health partners in the timetabling and management of Medical Student training.
There is a requirement for these positions to be on site a minimum of 4 days a week. Hybrid working options will be decided with your manager if you are successful in this position.
Your key responsibilities will be to:

• coordinate and provide administrative support for clinical teaching including the recruitment, engagement and ongoing relationship management with paid and non-paid clinical tutors and supervisors, including timetabling and logistical management (including booking and preparation of teaching spaces) of the tutor base.
• coordinate and implement operational and educational support to the work area's academic and teaching staff, including timetabling and scheduling activities
• provide and coordinate a broad range of educational (learning and curriculum) support for the work area and its academic and teaching staff
• liaise with and build strong relationships with key staff and relevant stakeholders, including staff, academics, and clinicians from the LHD
• develop, implement, and report on the delivery of the medical program in collaboration with relevant academic staff.

About you
To be successful in this role, you:

• possess exceptional stakeholder engagement and management skills
• demonstrate a strong customer service orientation when supporting students, and liaising with external stakeholders
• have effective and tactful communication skills (both verbal and written) together with strong problem-solving skills and the ability to use initiative and exercise sound judgement, along with the ability to prioritise workload during busy periods
• have excellent time and workload management skills with demonstrated ability to prioritise effectively, manage multiple tasks, meet deadlines and achieve required outcome
• have background in hospital administration (desirable)
• have demonstratable experience in continuous process improvement initiatives; particularly, committed to creating a meaningful standard operating procedure (SOP), and creating new workflow arrangements
• have advanced Office 365 skills, particularly in Excel.

To keep our community safe, please be aware of our COVID safety precautions which form our conditions of entry for all staff, students and visitors coming to campus.
Sponsorship / work rights forAustralia
Please note: Visa sponsorship is not available for this position. For a continuing position, you must be an Australian or New Zealand citizen or an Australian Permanent Resident.
Australian Temporary Residents currently employed at the University of Sydney may be considered for a fixed term contract for the length of their visa, depending on the requirements of the hiring area and the reasons for the position.
Pre-employment checks
Your employment is conditional upon the completion of all role required pre-employment or background checks in terms satisfactory to the University. Similarly, your ongoing employment is conditional upon the satisfactory maintenance of all relevant clearances and background check requirements. If you do not meet these conditions, the University may take any necessary step, including the termination of your employment.
As this position is located on an NSW Health site, it is a regulatory requirement to complete compulsory employment checks prior to starting in this position. For more information and instructions, please visit:NSW Health employment requirements
This position is designated as involving child-related work. To undertake or remain in this position, you are required to apply for and obtain a Working with Children Check clearance in accordance with the Child Protection (Working with Children) Act 2012.
EEO statement
At the University of Sydney, our shared values include diversity and inclusion and we strive to be a place where everyone can thrive. We are committed to creating a University community which reflects the wider community that we serve. We deliver on this commitment through our people and culture programs, as well as key strategies to increase participation and support the careers of Aboriginal and Torres Strait Islander People, women, people living with a disability, people from culturally and linguistically diverse backgrounds, and those who identify as LGBTIQ. We welcome applications from candidates from all backgrounds.
How to apply
Applications (including a cover letter, CV, and any additional supporting documentation) can be submitted via the Apply button at the top of the page.
For employees of the University or contingent workers, please login into your Workday account and navigate to the Career icon on your Dashboard. Click on USYD Find Jobs and apply.
For a confidential discussion about the role, or if you require reasonable adjustment or any documents in alternate formats, please contact Frank McHenry, Recruitment Operations by email to frank.mchenry@sydey.edu.au.
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