- Location: Bundall, QLD
- Salary Range: $122,949 - $135,013 + Attractive Superannuation
- Contact Officer: Candice Bool 0419 781 418 Candice.Bool@dva.gov.au
Open Arms Veterans and Families Counselling is Australia’s leading provider of mental health assessment and counselling for Australian veterans and their families.
Assistant Directors leverage specialist knowledge and experience gained from a relevant clinical background to lead multidisciplinary teams in the provision of services to Veterans and their families. They manage the clinical governance processes of Open Arms to develop, maintain, and improve therapeutic practice and services. They support the Regional Director in implementing the business and strategic plan in the region, including identification and application of quality improvement activities, regional application of Open Arms procedures, and evaluation of regional service delivery arrangements.Our ideal candidate is able to undertake work that is very complex or sensitive and operate under broad direction. They will exercise a considerable degree of independence and perform a leadership role. Sound decision making and judgement is required to produce high level policy advice. The candidate is able to engage in complex problem solving and issues management and has demonstrated strengths in coordinating and undertaking detailed or sensitive projects that impact on strategic, political or operational outcomes for the agency. With strengths in actively managing key stakeholder relationships within and outside the agency, they are able to manage one or more work teams.
Duties- Lead and manage a multidisciplinary team inclusive of operational supervision and performance management of employees to ensure their ability to meet service delivery requirements.
- Ensure all clinical work undertaken in the region is conducted in accordance with the governance requirements of Open Arms.
- Articulate Open Arms vision, strategic and operational goals to staff and translate into practice.
- Build the capacity of staff to undertake their roles efficiently and professionally to meet expected standards of service and quality. Identify and contribute to continuous business improvement and lead change in a constructive and collaborative manner.
- Monitor and drive the implementation of quality assurance relating to client engagement and satisfaction, clinical auditing, and business support and practices.
- Manage stakeholder relationships within and across the Branch, Division and Department. Support the Regional Director to maintain strategic alliances with Defence, Ex-Service organisations, government agencies, and other service providers.
- Support workplace practices in line with policies of Occupational Health and Safety, Workplace Diversity, the Australian Public Service Values and Employment Principles, and Code of Conduct.
Mandatory Requirements
- Currently hold or ability to obtain a Working with Vulnerable People registration OR
- Currently hold or ability to obtain a Working with Children check
In addition to the above, one of the following:
- Qualifications as an AHPRA registered Psychologist / Mental Health Occupational Therapist / Mental Health Registered Nurse with full AHPRA registration, OR
- Qualification as a Social Worker eligible for membership of the Australian Association Social Workers (AASW) and eligible to apply for Mental Health accreditation.
Eligibility
- Under section 22(8) of the Public Service Act 1999, employees must be Australian citizens to be employed in the Australian Public Service (APS).
- All applicants external to DVA offered employment will be required to successfully undergo a pre-engagement screening check, even if they have a security clearance. The screening check is conducted in accordance with the Australian Government Protective Security Policy Framework requirements.
NotesThis recruitment process is being used to fill ongoing and/or non-ongoing position/s. For more information about the role, please see the Candidate Information Pack.Where a non-ongoing position is offered, the role will be filled for an initial specified term of up to18 months.A merit pool of suitable applicants may be created which may be used to fill future ongoing and non-ongoing vacancies should they become available over the next 18 months.Successful applicants engaged into the APS will be subject to a probation period.DVA embraces and fosters a culture that supports diversity, inclusion and respect, where people are empowered to fulfil their potential. We welcome people with diverse skills, experiences, perspectives and backgrounds. We are dedicated and committed to attracting and recruiting Aboriginal and Torres Strait Islander peoples and encourage applications from people with disability, people that identify as LGBTQIA+ and people from culturally and linguistically diverse backgrounds. Take on a rewarding, varied, and broad career with an Australian Public Service Department that can bring balance and flexibility to your working life, while supporting you to stay connected to your community.DVA is committed to improving the data skills and capability of our workforce to underpin our goal of becoming a leading data-driven organisation.RecruitAbility applies to this vacancy. Under the RecruitAbility scheme you will be invited to participate in further assessment activity for the vacancy if you choose to apply under the scheme; declare you have a disability; and meet the minimum requirements for the job. For more information visit: