Primary Location QLD - BanyoJob Description Summary Service Stream’s Telecommunications division are seeking an energetic and experienced Field Supervisor’s to work on our NBN Unify project!About the RoleAs the Unify Services Field Technician at Service Stream, you will be responsible for providing direction and supervision of subcontractors, and internal work crews to ensure all field work activity is conducted at each site in a safe and effective manner.Position: Permanent, Full-TimeReporting Lead: Field Service ManagerLocation: Brisbane, Gold Coast or Sunshine CoastKey Responsibilities
- Provide Leadership and direction to assist techs and IWF safely achieve project delivery KPI’s and meet customer expectations
- Provide Subject Matter Expertise in the construction/maintenance of NBN networks providing detailed knowledge and support to the FSM to plan and execute all requirements for the client
- Liaise closely with NBN field staff and/or middle management - attend meetings, site inspections etc
- Possess a high level of organisation skills to achieve production targets. Be effective with time management and be able to prioritise critical issues
- Possess suitable negotiation and communication skills to ensure diplomatic resolution of work based and stakeholder issues
- Demonstrable commercial acumen and understanding of commercial processes
- Allocate Supervision resources to meet program requirements
- Ensure all SLAs/OLAs/KPIs are met
- Previous working experience in telecommunications network construction environment leading NBN and Telstra field operations
- Possess an expert knowledge for the delivery and maintenance of large-scale construction projects for NBN and a thorough understanding of relevant aspects of the various networks and the work practices required by NBN
- Understand materials/component identification and supply chain flows across all technologies
- Ability in resolving day-to-day operational issues and solve technical problems with a high degree of autonomy and independent judgement, and key working relationships with the client’s regional teams
- Company vehicle, laptop, phone provided
- Focus on reward & recognition
- Supportive team culture