El1 Business Analyst

Applications close 15.00 PM AEST, 15th January 2024
Mandatory: Australian Citizenship required to work within Federal Government.
About the Organization:
This leading Federal government agency supports Australian's in achieving their goals and helps them to live a better life. Their work has an impact on a significant area in the social sector, and you can contribute to the difference that they make in this role. This agency is known for having a great culture across different teams and have excellent office location in Geelong.
About the Team:
The Claims and Payments Transformation Branch is responsible for strategic planning and implementation of transformation initiatives to increase payments and claims quality, efficiency, controls, correctness and outcomes in support of the Agency Corporate Plan.
The team is responsible for reviewing and evaluating current claims and payments processes and controls and determining and implementing improvement. It is also responsible for ensuring claims and payments processes are optimally included in the base platform build of new CRM Software, future enhancements are included on the backlog and that the implementation of the new platform is implemented in a planned, controlled and consultative manner.
About the role:
The EL1 Business Analyst will coordinate and assume responsibility to undertake detailed or sensitive projects that may include performing varied activities involving many different and unrelated processes or methods that may impact on the strategic or operational outcomes that support the Agency's objectives the Agency.
It is an important team leadership position within the Agency and will have delegated authority and responsibility to resolve issues and risks across wide-ranging activities of substantial depth involving significant detail. It will provide the leadership, control, planning, resource management, performance management and decision making for the Team Membership and assigned Contractors working within the positions assigned Work Area.
Responsibilities may include but are not limited to:

• Evaluating and documenting business processes, uncovering areas for improvement (where applicable) and facilitating solution requirements.
• Gathering of critical information from stakeholders to inform gaps, improvements and solutioning.
• Develop and monitor business readiness activities to ensure successful rollout.
• Provide critical analysis of requirements to inform the development of acceptance criteria for UAT.
• Development of fit for purpose process maps and operational procedures.
• Development and delivery of critical activities & artefacts during the Transition to BAU.
• Be the link between technical delivery, the business and other stakeholders.

Mandatory:

• Experience working in a similar role under Australian rules and regulations.
• User Acceptance Testing (UAT) experience
• Stakeholder management experience
• Current Police Check, o ability to obtain one.

What you will bring to the role:

• Strong communication and interpersonal skills.
• Experience in building relationships both with internal and external stakeholders.
• Ability to work within and across teams, the ability to adapt quickly to a changing environment
• Ability to manage confidential and sensitive information.
• Ability to prioritise and allocate tasks in an efficient manner while also maintaining high work standards and accuracy.

How to apply:
Chandler Macleod is an equal opportunity employer as part of our commitment to creating a diverse and inclusive workplace, Aboriginal and Torres Strait Islander people, disability and culturally and linguistics candidates are also encouraged to apply.
Mandatory: Australian Citizenship required to work within Federal Government.
Please click 'APPLY” to upload your details and resume to be considered for this role. You can also send in your resumes directly to Claudia Leiva at claudia.leiva@chandlermacleod.com to be considered for this opportunity.
Applications close 15.00 PM AEST, 15th January 2024