EL2 Director ICT Integrity Transformation Delivery Opportunities

Currently, there are around 4.3 million Australians with a disability. The National Disability Insurance Agency (NDIA) implements the National Disability Insurance Scheme (NDIS), which is one of the biggest social reforms in the country since Medicare. As an Agency, we support more than 600,000 participants with a significant and permanent disability, and the families and carers of those living with disability. For many Australians, this will be the first time they receive the disability support they need. The NDIA is designed to enhance the quality of life and increase economic and social participation for people with disability and will mean a peace of mind for every Australian.

Embark on a rewarding journey with us as we seek dedicated individuals to join as EL2s to bring a collaborative spirit to the NDIA’s mission of fighting fraud. Discover a unique workplace within the ICT Integrity Transformation Branch, where teamwork isn’t just a concept – it’s the driving force behind our shared success.

The ICT Integrity Transformation Branch is a new branch in the Office of the Chief Information Office (OCIO) that has been developed due to the Crack Down on Fraud (CDoF) Program. The branch will deliver systems and services that help protect and improve the integrity of the NDIS. The branch will develop and implement strategies to reduce fraud and fulfil the goals of the NDIS Review, which states that the NDIS will become more responsive, supportive and sustainable, and put people with disability back at the centre of what we do.

CDoF will deliver a program of work that embeds preventative measures against fraud and non-compliance of NDIS through both IT capability and process improvements. These capabilities will also improve the experience for participants of the scheme. This will make it easy for participants to use and pay for NDIS supports accurately, fairly and transparently; and for providers to be appropriately paid for the services they deliver.

EL2 PROJECT MANAGER

We are seeking experienced EL2 Project Managers to lead the strategic management of ICT projects and initiatives within the OCIO. In this role, you will oversee the delivery of multiple projects aligned with common strategic themes within a portfolio.

Duties of the role will include, but not limited to:

• Defining and monitoring program goals, scope and deliverables to ensure successful project outcomes.
• Developing and maintaining the ICT project portfolio, ensuring alignment with the Agency’s strategic goals and objectives.
• Defining and managing cross project dependencies.
• Reporting to program governance committees, the Board and other executive committees as required.

Key skills desirable for the role:

• Demonstrated experience as a senior Program Manager delivering complex ICT programs, leading multi-disciplinary teams.
• Demonstrated ability to manage risks, issues, stakeholders and cross program dependencies.
• Project management certifications are desirable (PMP, Prince2, SAFe etc.),
• Experience of working in Federal Government will be highly regarded.

EL2 TECHNICAL BUSINESS ANALYST

As an EL2 Business Analyst, you will lead the team responsible for scoping, designing, and developing requirements to uplift ICT systems and applications that underpin the NDIS. You will utilise your stakeholder relationship management skills and business acumen to lead the delivery of diverse projects, centred around the large-scale digital transformation currently underway.

Duties of the role will include, but not limited to:

• Leading a team for the development of business requirements and resources, ensuring consistency with contractual, legislative, and policy environments.
• Leading a strategic approach in designing, delivering, and facilitating workshops, communication, and consultation with resources to support complex systems and business information gathering and sharing.
• Facilitate workshops and perform business analysis activities including business process modelling, business and solution requirements lifecycle management, and data modelling.
• Leading the team in translating business metrics to inform and guide internal stakeholders on efficiency, improvement, and performance outcomes including mentoring other staff.

Key skills desirable for the role:

• Proven experience in a role relating to cloud platforms including delivery of new services.
• Demonstrated experience of at least 5 years, working in a similar role, performing business analysis activities including workshop facilitation,
• Demonstrated experience in effectively communicating with technical Subject Matter Experts to define and obtain an understanding of technical business needs and present them in simple terms.

EL2 TEST MANAGER

The Test Manager will own the OCIO Test strategy and be accountable for implementing the test approach, preferably test automation. They must continually grow and develop new in-house test capabilities and deliver a clear directive for test automation.

Duties of the role include, but are not limited to:

• Provide vision and high-level technical guidance for automation processes and projects.
• Ensure Test Plans developed by Project teams and Implementation Partners align with the OCIO Test Strategy and are fit-for-purpose.
• Lead, support and mentor a dedicated test team.

Key skills desirable for the role:

• Demonstrated ability in management of leading testing activities in complex environments.
• Experience in Software Automation, preferably in the design, development and implementation of automated tests, as well as the associated tools, frameworks and infrastructures.
• Demonstratable leadership with an emphasis on Test Automation
• Demonstrated ability to use testing tools.

EL2 RELEASE AND CHANGE MANAGER

The Release Manager and Change Manager will be responsible for leading the assessment, analysis, documentation and implementation of changes based on requests for change for ICT services that include infrastructure and application services. They will develop and implement change management practices to ensure that there are minimal disruptions.

Duties of the role include, but are not limited to:

• Create and maintain the change management process documents (flow charts, roles and responsibilities, knowledge articles etc.) to be used by the change management team and relevant stakeholders.
• Ensure processes across change and release are mature and embedded.
• Oversee and co-ordinate all change and release activities for the Branch.
• Monitor changes through all stages of the change lifecycle.
• Work collaboratively with client change managers or stakeholders involved to exchange information and drive change management outcomes.
• Proactively identify and escalate potential risks. Contribute to the development of risk management plans, establishment of risk controls and performance of risk mitigation activities.

Key skills desirable for the role:

• Demonstrated extensive experience as a change and release manager on ICT projects in large, complex IT environments.
• Demonstrated extensive experience with software release and deployment life cycles, including cloud enablement projects.
• Proven ability to deliver large releases of work.
• Qualifications in IT, business administration and change management will be highly regarded.

Our ideal candidate will have demonstrated advanced documentation and communication skills, as well as expertise and management experience in their chosen field. They will be happy to lead a team and work across the branch and Agency on a daily basis. Most importantly they act with integrity and show care for the people they work with.

We work as one team. We are accepting, diverse and driven. We take a shared approach to making progress. We welcome and support each other and encourage different ideas, insights and opinions. We empower and enable each other to be our best. We collaborate, connect and work together to create a workplace that makes us proud. And while were based far and wide across the country, we make sure nobody feels theyre out on their own.

• You will work for a socially inclusive and culturally diverse workplace, that is making a meaningful impact to the lives of more than 600,000 Australians.
• Access to higher superannuation and above market leave entitlements
• Access to ongoing professional development and learning

While this role is ideally performed from various locations, remote working arrangements may be considered. We intend to fill these roles in a non-ongoing capacity, however the merit pool created from this process may be used to appoint ongoing roles within the next 18 months. 

Successful candidates will be required to undergo a pre-employment National Police History check, Worker Screening check and/or Working with Children Check (where required) and provide evidence of Australian Citizenship.

Applications for this role close 14 April at 11:30pm.

Mandatory requirements
Must be an Australian Citizen.

Applications will be continually reviewed as requirements emerge.

If you have any questions, please contact Vanessa Smith on 0408 445 *** or email *************@ndis.gov.au.

With the exception of personal details, applications can NOT be edited or updated once submitted for consideration. Please make sure you are completely satisfied with your entire application before submitting.

NDIA is committed to supporting an inclusive and diverse workforce and welcomes and encourages applications from People with Disability (PwD), First Nations peoples, LGBTIQA+ people, people from Culturally and Linguistically Diverse backgrounds, Mature age workers, as well as young workers and supporting an inter-generational workforce and supporting gender equity and families. NDIA will provide reasonable adjustments for candidates to participate equitably in the recruitment process and discuss workplace adjustments to fulfil the inherent requirements of the role.

RecruitAbility applies to this position: The RecruitAbility scheme supports people with disability applying for jobs in the Australian Public Service (APS) by giving you a better opportunity to put forward your skills and experience during the selection process.

The health and safety of workers, Participants and other visitors in our offices is our highest priority. Some roles within the National Disability Insurance Agency are covered by government Health Orders or Directives that require mandatory vaccinations.

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