AddressAgency Purpose
The Australian Electoral Commission (AEC) is an independent statutory authority established by the Australian Government to maintain an impartial and independent electoral system for eligible voters through active electoral roll management, efficient delivery of polling services, and targeted education and public awareness programs.
The AEC’s values and commitments
The AEC values and commitments are an essential component of our operating environment and frame how AEC staff work. The AEC's focus is on electoral integrity through the values of quality, agility and professionalism.
The Team
The AEC Northern Territory State Office located in Darwin compromises several staff at the operational and executive level. The State Office oversees and is responsible for operations and representing the AEC at the local level in both Northern Territory divisions – Solomon and Lingiari.
A significant number of Indigenous and culturally and linguistically diverse voters reside in Northern Territory divisions, particularly in the Division of Lingiari noting the importance of delivering appropriate services to these voters.
The Opportunity
The Electoral Service Officer performs a range of important administrative duties focused on maintaining the electoral roll and delivering electoral events.
The role performs a customer service function at all stages of the electoral cycle, meeting the needs of members of the public via a range of channels, including in-person at the Divisional Office. You will be responsible for answering enrolment enquiries, assisting electors to enrol or update their enrolment details, processing standard to complex enrolment applications and key reporting activities to maintain electoral roll integrity.
The Electoral Service Officer will contribute to the planning and delivery of electoral events at the divisional level and is required to supervise a small team and provide training to support the delivery of planned activities.
To excel you'll have:
- Experience successfully allocating, monitoring, and completing tasks and delivering quality results as part of a team.
- Sound judgement, including the ability to identify issues that may impact tasks and make decisions based on evidence.
- Resilience and the ability to remain positive in the face of setbacks and respond and adapt in a changing environment.
- Confidence, self-awareness, and the ability to communicate, collaborate and sustain productive relationships with internal and external stakeholders.
- A strong commitment to working as part of a team to achieve positive results and support the AEC’s strategic direction.
Eligibility
- AEC employees must be Australian citizens.
- Any person who is, and seen to be active in political affairs, and intends to publicly carry on this activity, may compromise the strict neutrality of the AEC and cannot be considered.
- Applicants are required to consent to, undergo, obtain and maintain a character clearance.
- Applicants are required to consent to, undergo, obtain and maintain the security clearance required for this role.
