AddressReference Number: 42206: Emergency Services Clerk - Fixed Term Employment Type: Fixed Term Part Time (PT) Location: Northern Health (All Campuses)
About Northern Health:
As an organisation we have a clear focus on how we service and partner with our community, including our strategy of helping the community stay well when at home. Our reputation of community minded, inclusive and progressive is matched to none.
Northern Health is located in the rapidly growing northern suburbs with projected growth the biggest in the state. With a booming, culturally rich and diverse community, and less than an hour’s drive from the CBD, Melbourne’s North is fast becoming the place to be!
The Role:
Multiple exciting opportunities exist for responsible and mature minded individuals to join the Emergency Services Clerical team at Northern Health. This role will be trained and act across the Emergency Department (ED), Short Stay Unit (SSU), Victorian Virtual Emergency Department (VVED) and the Chest Pain Evaluation Unit (CPEU), however available shifts on offer are mostly placed within the VVED due to current growth and expansions. These roles will be offered at a Fixed Term part-time position with the opportunity to pick up additional permanent part time hours in the future.
The multiple position's are 12 months - Fixed Tem contracts.
We are currently seeking multiple staff who must be able to service a 24/7 department, including day shifts (7.00am - 15.00pm), afternoon shifts (15.00pm - 23.00pm) and overnight shifts (23.00pm - 07.00am). Consistency and reliability are essential with three working days availability as a minimum, including weekends and public holidays. Applicants must have flexibility to support the Emergency Services Clerical Workforce planned and unplanned leave, sometimes at short notice.
To be successful in this role you must have:
- Availability to commit to a two week reoccuring roster, with a minimum of three shifts per week
- COVID vaccination (including booster)
- Influenza vaccination
- Highly skilled ability in the Microsoft suite of software or similar
- Demonstrated excellence in customer service
Desired skillset includes:
- Previous experience in an Emergency Department or Healthcare setting
- Previous experience in greeting patients and stakeholders in person and by phone
- Exceptional customer service skills and ability to work under pressure in a intense environment.
- Knowledge of iPM/ / CPF / CERNER software or similar
- Demonstrated ability to multitask and prioritise
Next Steps . . .
If this opportunity sounds like the next step in your career, then we would love to hear from you. Please click on the 'Apply' button and follow the prompts.
For further details, please refer to the Position Description here.
Alternatively contact: Nicholas Caruana, HIS Manager, Emergency Services via email ***************@nh.org.au
Applications close on 21st of June 2024.
Why work at the Northern Health?
We offer a range of benefits to support and reward staff both personally and professionally, which includes:
- Health and Wellbeing programs, including our ‘Thrive’ program
- Flexibility in the workplace and extra leave options and support
- An inclusive and culturally safe space
- State of the art facilities and campus partnerships
- A commitment to ongoing professional development through our ‘Learning Labs’
- Access to salary packaging, EAP and our online library
or a glimpse of life at NH, click here.
Work with us! Northern Health is an equal opportunity employer and is committed to attracting and retaining a diverse workforce which reflects the community we serve. Applications from Aboriginal and Torres Strait Islander people, as well as applicants who are LGBTIQ+, who have different abilities, or are from culturally and Linguistically Diverse Backgrounds are encouraged.
All employees of Northern Health must comply with the health service’s Staff Health / Workforce Immunisation procedure (as amended from time to time) together with any relevant State Government and Departmental directives. This requires all employees to be vaccinated for various diseases such as, but not limited to influenza and Covid-19.
