Employee Relations Advisor

About Us

At Busways, our core focus is on quality customer service, stakeholder engagement and employee development.

For over 80 years, we’ve delivered a professional, reliable standard of service. We currently operate bus service contracts for Transport for NSW in Western Sydney, North Shore and West, Central Coast and North Coast and the South Australian Public Transport Authority in Adelaide’s Outer South.

With a team of more than 2,800 people, committed to transporting over 53.7 million passenger journeys each year, we pride ourselves on taking a proactive approach to public transport delivery to ensure that the customer journey is seamless as possible.

The Opportunity

This is an exciting and challenging role where no two days are the same! Our industrial landscape is rather broad and varied, you will be working with a wide range of stakeholders within the business, along with various Unions.

As an Employee Relations Advisor your responsibilities will be geared towards providing practical and administrative support to Managers in maintaining effective workplace harmony and disciplinary measures to employees. Your key responsibilities will include but is not limited to:

• Manage Employee Relations issues as they arise to create mutually beneficial outcomes
• Liaise with the legal team and advisors on employee issues
• Build and maintain positive relationships with managers and attend to associated matters as required.
• Conduct investigations into grievances, underperformance and disciplinary matters as they arise.
• Manage probationary process, following up with managers and ensuring process is accurately completed
• Provide recommendations and advice to managers on performance management and grievance related activities and processes
• Provide advice and support to managers to develop their understanding and support effective compliance across the business in areas such as:
  • Grievance handling
  • Performance management
  • Legislative requirements
• Working with employees and management in the assessment of flexible work arrangements

The Team

The Employee Relations team currently consists of three employees: the Employee Relations Manager and two Employee Relations Advisors. We find that team dynamics play an important part in working towards a common goal, but also in keeping each other motivated during challenging times.

We foster an open, enjoyable and collaborative working environment. Whilst we take our roles seriously, we believe that it is important to be our genuine selves and thus, we encourage a work-hard, play-hard approach.

Essential Criteria

• Degree in Human Resources, Industrial/Employment Relations, Law, or Commerce or relevant practical experience
• 1+ years of relevant experience within industrial/employment relations
• Sound knowledge of employment legislation/law, Awards & HR policy
• Competent in the use of Microsoft Suite products – Word, Excel, Outlook etc.
• A proactive approach coupled with a can-do attitude.
• Sound level of emotional intelligence
• Relationship building skills across all levels of staff
• Sound negotiation skills
• Excellent communication skills, both oral and written
• Strong attention to detail
• An ability to remain impartial, understand confidentiality and demonstrate a pragmatic approach.

Desired Criteria

• Knowledge of specific Awards
  • Clerks Private Sector Award 2020
  • Passenger Vehicle Transportation Award 2020
  • Manufacturing and Associated Industries and Occupations Award 2020
• Experience in dealing with the Fair Work Commission (FWC) relating to conciliations arising from Unfair Dismissal or General Protections claims.
• An ability to run training sessions with internal staff

Apply now:

If you believe this is the perfect role for you, please apply by submitting a detailed cover letter that specifically addresses your skills and experience in relation to the role, duties, and essential criteria. Applications will be reviewed as they are received.

Busways is an Equal Opportunity Employer that is committed to achieving a diverse workforce. We strongly encourage applications from people representing all diversity groups and ages such as Aboriginal and Torres Strait Islander, LGBTIQ+, people with disabilities, religious beliefs, and ethnicity.

No agency applications please.

To apply online, please click on the appropriate link below.