Employee Support Advisor, Business Support

• 12-month Fixed Term Contract
• Various locations available, Hybrid & Flexible working.
• Provide exceptional coaching & mentoring to a culture that values development.

Salary: $100, 304 - $118, 320 + 14 % Super + EA Benefits
The Organisation
Airservices Australia is a government-owned organisation responsible for the safe and efficient management of 11% of the world's airspace and provision of aviation rescue fire fighting services at Australia's busiest airports.
Our people are our greatest asset with a dynamic and diverse team operating from locations across the country - from bustling cities to regional and remote locations, including an island. This team keep are helping to secure the future of Australia's skies and keep it amongst the safest in the world.
We connect people with their world safely - linking family and friends, generating economic activity, creating jobs, and facilitating trade and tourism.
Airservices is committed to fostering a culture that is diverse, inclusive, and respectful. We encourage motivated individuals who love what they do, value a service first mindset and embrace a challenge to explore a career with Airservices. In return you will be a valued team member, be offered flexibility and experience a meaningful career in an exciting, ever-evolving aviation industry.
The Role & The Team
Due to internal team shifts driven by development opportunities, we are currently in search of an experienced HR Advisor to take on the role of Employee Support Advisor, Business Support, under a 12-month Fixed Term Contract.
The Employee Support Advisor, Business Support role provides practical people related advice to managers & employees across the full range of HR in achieving their business objectives and service delivery requirements.
As a senior member of the team, you will provide consistent, high quality and timely support, advice and resolution to managers on a full range of operational people matters and conditions of employment including Attendance Management, Performance Improvement Plans, Work Performance Agreements to ensure our teams and leaders have the support & skills they need to lead Airservices in the future.
You will also provide support & development for key Business Support activities & initiatives that look to build organisational culture and leadership standards working as a part of broader CPCO project teams (HR Business Partners, Centres of Excellence)
Please see the link below to view the full Position Description:
The Person
You will be an experienced Senior HR professional with proven ability in providing sound HR advice working within a centralised Shared Service model across a full range of people matters in a complex, industrialised, geographically and professionally diverse organization.
The successful applicant will have:

• Extensive experience in providing sound HR advice working within a centralised Shared Service model across a full range of people matters in a complex, industrialised, geographically and professionally diverse organisation
• Proven experience in successfully coaching and developing management capability in lifting their people management skills and abilities
• Assist in ensuring that the team is represented as a credible, business-focused team through influencing the implementation, governance and review of HR processes, policies and procedures in developing effective, consistent & timely delivery of service contributing to improvement of the employee experience across the organisation.
• Proven ability to manage a diverse workload and competing priorities and be able to be flexible and adapt to changing work demands and circumstances
• Highly developed interpersonal and communication skills including the ability to build and maintain effective working relationships including the proven ability to deliver results and solutions for the business while adhering to relevant legislation, policies and procedures
• Strong consulting, problem solving, conceptual and analytical skills facilitating the application of contemporary HRM principles and industrial frameworks to deliver tailored, appropriate and informed advice
• Identify improvements and enhancements with Employee Support team delivery including contribution to developing systems and processes to improve outcomes and experiences for all employees and managers
• A tertiary or recognised qualification in Human Resource Management, Business Management, Organisational Psychology or related field

Should you require any further information please contact, TA Advisor Jane Moloney on
Airservices Australia is a diverse and inclusive employer that recognises the benefits of having a workforce that reflects the communities in which we work. We encourage applications from diverse groups including Aboriginal and/or Torres Strait Islander people.
Security Clearance
To be eligible to apply, you must be an Australian Citizen or a Permanent resident as an ASIC is required for this role. Please refer to the successful applicants will be required to undertake as part of the recruitment process.
How to Apply
To apply for this position please lodge an application online via the “apply link” attaching your resume and a cover letter outlining your skills and experience and how they relate to this role.
Applications close 11.55 pm (AEST) Tuesday, 23 Jan 2024.
Advertised: 09 Jan 2024 4:40 PM AUS Eastern Daylight Time
Application close: 23 Jan 2024 11:55 PM AUS Eastern Daylight Time