Engagement Manager

About Capgemini Capgemini is a diverse collective of more than 350,000 strategic and technological experts based across more than 50 countries, partnering with world-renowned clients to transform and manage their businesses. We are dedicated to leveraging cloud, data, AI, connectivity, software, digital engineering, and platforms to address the entire breadth of their business needs. This passion drives a powerful commitment - to unlock the true value of technology.
Over the last 18 months, we have tripled our business in Australia and New Zealand, with over 3,500 team members devoted to helping clients get the future they want. Now is the time to join our rapidly growing team who are at the forefront of finding new ways technology can help us reimagine what’s possible, collecting unique career experiences with global brands and game-changing tech projects.

Let’s talk about the team:

Our Insights and Data team helps our clients make better business decisions by transforming an ocean of data into streams of insight. Our clients are among Australia's top performing companies, and they choose to partner with Capgemini for a very good reason - our exceptional people. Due to continued growth within Capgemini's Insights & Data practice we intend to recruit a Azure Architect with relevant consulting and communication skills. If you are already working in a consultancy role, or have excellent client-facing skills gained within large organizations, we would like to discuss our consultant opportunities with you.

Let’s talk about the role and responsibilities:

The Engagement Manager with Agile Scrum Master skills will work with client or CG Executives or Program Managers to manage delivery squads to deliver business outcomes. This will require both IT delivery and business objective success and will require synchronization of work, value and outcomes across the business and IT.

The role will require the individual to bring best practice support to teams. The role will involve setting up governance and to oversight the delivery program with the various leads.

The following key obligations are a primary focal for the Engagement Manager:

1. Senior Executive Relationship and Reporting Skills
2. Advanced Delivery capability with strong risk and issue management skills
3. Executive reporting and attendance at steering committees
4. Mentor and coach agile delivery across teams as required
5. Proactively Monitor and intervene to ensure consistent delivery disciplines are undertaken and proper governance and measures are in place/followed
6. Support delivery and align them to value stream release trains
7. Oversight and support delivery outcomes across complex matrixed organisations

The responsibilities, skills and duties include:

• Manage complex works programs across matrixed organisations
• Provide Executive reporting
• Manage complex risks and issues across a complex program of work
• Help establish persistent delivery teams;
• Oversight agile delivery based on the organisations agile delivery approach
• Work with delivery teams, business stakeholders and product owners to break down work if required
• Help prioritise iterative incremental delivery of business value and manage any re-prioritisation if the program changes based on executive input
• Support engineering managers and value stream leads to plan for work;
• Provide resource and financial forecasts based on the delivery pipeline across the program
• Coach on maintain RALLY/JIRA Hygiene,
• Promote Agile way of working amongst team members;
• As a part of the role, have the ability to build productive team culture and dynamics across a complex program
• As a part of the role, coach teams for performance and build a “high performance” culture
• Have an ability to facilitate alternative solution approaches using a consultative style and obtain agreed consensus across a broad stakeholder group
• Proven experience in building and managing communities of Practice
• Foster adoption of proven best practice in Agile from Industry
• Work with teams to set up delivery measures, baseline them and drive to continuous improvement
• Have the ability to influence and change if required existing delivery practices to allow efficient business value delivery
• Clear obstacles and impediments blocking the team and protect the team from external interruptions and distractions;
• Demonstrate deep experience in Agile and Waterfall methodologies
• Track record in delivery by leading through engagement, influencing stakeholders, motivating others and foster synergy
• Have strong communication skills
• Successfully implement program/value stream delivery
• Be able to establish delivery measures/metrics

Let’s talk about your qualifications and experience:

• Leadership – accountability, critical thinking, empowerment of squad;
• Program Management
• Exceptional written and verbal communication skills;
• Strong interpersonal skill and ability to influence;
• Has worked with senior client manages
• Sound Big Data / data lake - technical and analytical background;
• Experience within banking domain would be advantageous;
• Experience in solutions for data platforms/cloud native solutions would be advantageous;

The following qualifications would be advantageous:

• Project Management Certification
• Agile/SCRUM Certification
• Education level – Degree in Computer Science or related field;
• 10 years of project/program management experience
• Have managed in a complex team/client environment
• Managed Big Data/Analytics programs would be advantageous;
• Candidate must have relevant VISAs, Australian PR or Australian Citizenship;
• Understanding of Financial Services Industry could be advantageous

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