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Form of workAbout Hyatt Regency
Hyatt Regency hotels and resorts are designed around the power of meaningful connections. The Hyatt Regency brand offers a one-stop experience that puts everything guests need, right at their fingertips, and provides space to work, engage and relax.
Located on Queen Street Mall, five-star Hyatt Regency Brisbane is a premium retreat in the heart of Brisbane’s Central Business District and premium shopping mall. The hotel features 292 well-appointed guestrooms with modern décor, two food and beverage experiences; Lennons Restaurant and Bar and Hibiscus Bar & Terrace, along with 100sqm of flexible meeting space at Executive Studios on lobby level and newly designed event venue within Hibiscus Room is an impressive 300sqm of unique space with natural light from the break out terrace. Other facilities include 24-hour fitness centre and the iconic outdoor 20-metre infinity pool ideal for unwinding after a day’s work, shopping or exploring Brisbane.
About the Role
Reporting to the General Manager, you will be responsible for providing a high level of professional expertise in maintaining our hotel to our Hyatt Brand Standards.
In this role, you will work alongside other Department Heads with the empowerment to lead a team of maintenance professionals. You will be responsible for protecting the integrity of the hotel building, our plant and equipment through general, routine and preventative maintenance of hotel assets and building compliance. This role leads the Maintenance Team to ensure effective maintenance service to all departments within the hotel.
You will be a Champion for Workplace Health & Safety and a leader in driving the team to meet our EarthCheck benchmarking goals.
We require someone with a high level of knowledge around hotel plant and machinery and isn’t afraid to get their hands dirty ‘on the tools’.
Main Responsibilities
- Manage the engineering/maintenance operations of the hotel to ensure safety and comfort of hotel guests and team members.
- Working with contractors and managing all hotel projects and upgrades
- Ensure WHS standards are met and maintained.
- Follow brand standards along with federal, state, and local regulatory requirements.
- Management of Departmental budget, capital expenditures, preventative maintenance (daily) and energy conservation.
- Assign, track and follow up on status of work assigned to staff and contractors.
- Help to increase guest and employee satisfaction through effective communication and training.
- Attend to operational requests from Housekeeping and other operational departments to ensure the hotel meets its working order targets.
- Management of all building compliance.
- Management of Preventative Maintenance Program
- Ensure Room Maintenance Inspection checks are completed and be the champion of Hyatt’s Maintenance systems.
- Compilation of periodic reporting in line with Hyatt brand and environmental objectives
Requirements
- Relevant experience in hotel environment.
- Trade background is highly regarded but not a requirement for the role.
- Ability to think outside the box & be solutions focused.
- Flexibility around working days and hours as required by the business.
- Ability to be on call after hours and attend the hotel outside of hours if needed.
- High level of both written and verbal communication.
- Ability to work within timelines and deadlines as communicated by the Operations team.
- Proven track record in leading teams
A career with Hyatt opens a world of opportunities. We have continually been named one of the World’s Best Workplaces.
Our values of Empathy, Experimentation, Inclusion, Wellbeing, Integrity and Respect are at the core of what we do. Our family atmosphere is what keeps our associates highly engaged. To get a peek into how our colleagues experience the brand, check out #InAHyattWorld or #WorldofHyatt at www.brisbane.regency.hyatt.com
If you are looking for a fulfilling career, please apply now.
