- A legal intern or Bachelor of Laws graduate with strong customer service skills would do well in this role
- Strong Customer Service Skills in a regulatory setting will always do well
- CBD location | Office Based role
A critical public service, our client is responsible for upholding integrity within all business practices.
Description
The Enquiries Officer will, under limited direction:
- Provide advice to the public by phone, in writing and face to face on the operation of two critical pieces of legislation and make appropriate referrals to other government and industry bodies where necessary
- Under general direction, draft correspondence in relation to enquiries, complaints and reviews
- Maintain descriptive and statistical records of enquiries for reporting purposes