Enterprise Account Manager, Aged Care – Vocera

Why join Stryker?

We are proud to be named one the World’s Best Workplaces and a Best Workplace for Diversity by Fortune Magazine! Learn more about our award-winning organization by visiting stryker.com

Our total rewards package offering includes bonuses, healthcare, insurance benefits, retirement programs, wellness programs, as well as service and performance awards – not to mention various social and recreational activities, all of which are location specific.

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ABOUT STRYKER

Join a global healthcare innovation leader committed to enhancing lives through cutting-edge medical technologies. At Stryker, we strive to make healthcare better by delivering products that improve patient care and clinical outcomes.

ABOUT VOCERA

Vocera, a Stryker company, pioneers communication solutions in healthcare. Focused on Aged Care, Vocera's platform ensures seamless communication, enhancing patient care and operational efficiency. As an Enterprise Account Manager, you'll drive Vocera's success in key Aged Care accounts.

THE ROLE

Manage and grow key Aged Care accounts, that contribute to over 50% of our installations and revenue. Foster relationships from the C-suite to facility levels, ensuring satisfaction, and driving growth. Based in NSW or QLD

What You Will Do:

• Develop and execute strategic account plans aligned with clients' business goals.
• Act as the primary point of contact, building trust at all levels within client organizations.
• Address customer satisfaction promptly and effectively.
• Identify opportunities to expand product offerings within key accounts.
• Collaborate with cross-functional teams to tailor solutions to meet clients' unique needs.
• Consistently meet or exceed revenue targets through upselling, cross-selling, and contract renewals.
• Establish and maintain strong relationships with C-suite executives, department heads, and decision-makers.

What You Need:

• Dedicated achievers, thriving in a fast-paced environment and will stop at nothing to ensure a project is complete and meets regulations and expectations.
• Strategic thinkers who enjoy analysing data or trends for the purposes of planning, forecasting, advising, budgeting, reporting, or sales opportunities.
• Proven capability to effectively achieve sales targets and drive long term business objectives.
• Negotiation, presentation and communication skills to effectively build relationships across numerous functions within Aged Care.
• Experience with building and or leveraging financial solutions to drive sales targets and meet customer needs.

What You Will Get:

• Multiple financial benefits including health care, financial wellbeing, insurance benefits. 
• Ongoing training and opportunities for career progression.
• Paid Parental leave schemes.
• Being part of one of the world’s largest and most recognizable brands.
• Excellent team culture – we have fun whilst we work!

If this sounds like something you are interested in, please apply today!

About Stryker

Stryker is one of the world’s leading medical technology companies and, together with our customers, is driven to make healthcare better.

The company offers innovative products and services in Medical and Surgical, Neurotechnology, Orthopedics, and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 100 million patients annually.

More information is available at stryker.com