Grow your existing financial services experience in retail banking, customer service or operations
Your new company
Join a Big 4 Australian multinational bank who are committed to providing the best service and assistance to new and existing customers and businesses. They require a number of individuals with financial services experience across customer service, retail banking and/or operations that hold a genuine interest in Financial Crime and improving customers' experience. The roles will be based in Sydney, starting mid to late July for 12 months.
Your new role As an Entry Level Financial Crime candidate, you will be working in a processing based position that will have a small component of phone based customer service. Additionally, you will be:
Performing KYC on new and/or existing business customersOnboarding companies and trusts Analysing company structures and collecting data points through phone and emailSpeaking with businesses on th phone to chase and follow up on documentation whilst providing excellent customer serviceWorking to a high standard of quality and outputWhat you'll need to succeed The successful candidate MUST:
Be available to start in July and to work full time hours for 12 months, working one week of evenings every 2 months (latest finish is 8pm)Previous experience working in financial services – branch, operations or contact centreFantastic customer service skillsExcellent communication skills, both written and verbalStrong attention to detail and analytical skillsThe ability to understand how to effectively manage a busy workloadWhat you'll get in return If you are successful in this role, you will receive:
A temporary position, working Monday to Friday 8.30-5 with one week of evening shifts (latest finish 8pm) every 2 monthsYou will be offered flexibility in working from home 2/3 days per week after the successful completion of your training period, which will require 100% attendance in their Sydney CBD office for around 2 months$350 per day + Super depending on experience The chance to kick start your career in Financial Crime and KYC in a Big 4 Bank who are market leadersWhat you need to do now If you're interested in this role and MEET ALL REQUIREMENTS please click 'apply now' to forward an up-to-date copy of your CV.
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