AddressUniLodge specialise in student accommodation and have been an industry market leader since 1996. The UniLodge Group manages a diverse portfolio of close to 130 properties and hotels with a footprint in every city in mainland Australia and New Zealand. We employ a team of over 1200 people who are dedicated to our vision, “To build inclusive communities for inspired living”.
The Role – Customer Service, Community & Events CoordinatorAs the Customer Service, Community & Events Coordinator, you will foster a safe, secure and healthy living environment for our student residents. This is a dual role in which you will also be responsible for overseeing the student events program, facilitating opportunities for students to meet and socialise at social events and activities. A background in reception, property administration or events management will provide you with the essential skillset needed for this role – this will include strong written and verbal communication, good computer skills and excellent organisational skills. Snapshot:
- Create a friendly environment and deliver a positive resident experience,
- Assist with a range of enquiries related to student residency, studies, general needs, and overall wellbeing
- Coordinating all on-site events and activities (including event planning, food preparation and promotional activities)
- Taking the initiative to monitor and report concerns and/or issues relating to resident safety and wellbeing and escalating as needed, and
- Coordinating and execute administrative duties (including incoming and outgoing mail, filing, etc.).
- Complete the check in and check out process for student residents, new and departing
- Assist with leasing and ongoing property management of units as required
- Eligibility to work in Australia
- National Police Check (completed within last 3 months)
- Working with Children’s Check (Blue Card)
Across our workforce we have built an enviable culture of trust, engagement, collaboration, and fun. Our residents come from diverse backgrounds, and we want our teams to reflect this.
Our people are the heart of our business, and their contributions are valued and celebrated. We invest in the wellbeing and professional development of our team, offering access to ongoing training and career growth opportunities, performance recognition programs, and tools and resources to support mental health and wellbeing. And because everyone leads unique lives, we offer various leave options including study leave, parental leave entitlements, etc.
We invite you to visit https://www.unilodge.com.au/careers to learn more about working with UniLodge.
Join Team John Grey Hall
If have a passion for delivering excellent customer service with a smile, click ‘Apply’ to submit your Cover Letter and Resume.
UniLodge are a 2024 Circle Back Initiative Employer – We commit to responding to every applicant.
UniLodge reserves the right to withdraw this advertisement at any time. Candidates will be progressed as applications are received, rather than after the advertisement closure date.
