AddressABOUT THE BUSINESS
Mainfreight is in the business of global supply chain logistics. Put simply, we partner with our customers to provide the full spectrum of Warehousing, Domestic Transport, Wharf Cartage and International Air and Ocean Freight services. Our operations are powered by a global team of more than 10,700+ passionate people, world-class technology and a can-do attitude. We currently operate in 342 branches across 27 countries. We are one big family, and we are fiercely protective of our deep-rooted identity. Instead of embracing popular corporate conventions, we protect and nurture the unique culture, character and individuality that sets us apart.
ABOUT THE ROLE
The role on offer will require the candidate to efficiently process export shipments through Cargo wise for a variety of FCL and consolidated (FAK) shipments. You will be liaising with our customers requiring a high level of customer interaction skills via phone, email and at times face to face will be required. Other requirements will include:
- Exceptional customer servicing skills (Must be confident on the phone as a minimum)
- Understanding revenue & margin and identifying job profits in Cargo wise
- Updating customers on delays and ad-hoc quoting
- Knowledge of international ocean freight trade lanes and key trading routes
- Outlook and MS Office skills
SKILLS & EXPERIENCE
The successful candidate will be part of a fresh, dynamic, and agile team. The successful applicant should exemplify the following skills and attributes as a minimum:
- Proven understanding of Wisetech’s ‘Cargowise’ EDI system. Preferably within the Consol, Shipment, and Sea Cargo modules
- Strong proven understanding of freight forwarding Export operations (FCL/LCL/FCX/Groupages)
- Understanding job invoicing procedures and P&L a bonus but not required
- Impeccable presentation with a can-do attitude and willingness to learn!
BENEFITS
- Be part of an agile team with great team culture, where independence and teamwork are both favoured
- Subsidized fully catered lunch scheme
- Professional development training for the right applicant
- Supportive management team focused on team wellbeing
- On-site parking
HOW TO APPLY
If you have the attitude to learn and succeed, and want a career at Mainfreight Air and Ocean then submit your cover letter and CV by clicking on the “Apply” button.
