Senior Import & Export Operations

About the DGL Group 

At DGL Group, we focus on solving problems for our customers. We are a diversified industrial group of companies, offering end-to-end supply chain service, including chemical and industrial formulation and manufacturing, warehousing and distribution, waste management and environmental solutions. 

With more than 4,200 customers and 750+ employees, we operate across Australia and New Zealand, as well as internationally. We are listed on the Australian Securities Exchange and are on a trajectory of significant growth – which brings enormous opportunities for the right candidate. 

We currently have a vacancy for a newly created Senior Import & Export Operations role based at our Parramatta Office. 

About the role:

Reporting to the General Manager, your day-to-day duties will involve performing end-to-end freight forwarding operations and developing and maintaining relationships with our clients and service providers.

Key responsibilities:

• Registration of sea and air freight jobs
• Liaising with shipping and air lines, forwarders and clients regarding shipment details
• Work closely with suppliers and vendors to coordinate the movement of goods from origin to destination.
• Liaising with Custom Brokers regarding clearance and status
• Track shipments to ensure on-time delivery/accurate updates to customers.
• Interaction with overseas agents
• Arranging and coordinating Transport
• Creating invoices
• Providing customer service to both internal and external customers 
• Actively provide training and guidance where required to your peers and direct reports.
• Other administrative tasks as required by your Manager.

About you:

To be considered for this role, you will have:

• 3+ years Freight Forwarding Industry experience.
• Comprehensive experience in CargoWise
• Strong negotiation skills 
• Good time management, reliability, organizational skills and attention to detail a must.
• Good verbal and written Communication skills

Recruiters: We recruit internally so please don’t send us candidates or contact our managers. We’ll contact you if we require your support. 

Privacy collection notice

As part of the application process, we ask you for private information such as your name, contact details, qualifications, employment experience, your right to work in the relevant location and, in some cases, medical information. If you move ahead to the next step, this will also include reference checks and potentially personality profiling. This information provides us with an insight into how suitable you are for the role. 

Any information obtained is confidential and managed by the relevant recruiting team member. We store the information securely, and it can be accessed only by nominated people in the company. It is not provided to any third party without your written consent. Where the law requires, the information may be provided in line with the legal direction. By applying for this role, you consent to the collection of private information in line with this notice.