AddressCompany Overview:
Join our dynamic team as we strive for excellence in the e-commerce space. We are looking for a talented E-commerce Assistant/Graphics Designer to enhance our email marketing, product uploads, and social media efforts.
Position:
E-commerce Assistant/Graphics Designer
Responsibilities:
New Product Uploads:
- Upload new products to our Shopify website with detailed descriptions, ensuring SEO optimization.
- Maintain high-quality product images and accurate product information.
- Manage tagging, meta titles, descriptions, and product collections.
- Regularly update customer-tagged images and videos on the website.
- Coordinate with the design team to ensure consistency in product listings.
- Monitor and update inventory levels accurately.
Document & Record Keeping:
- Accurately record all customer order numbers on our internal systems and update timeline notes as required.
- Assist with basic administrative tasks, including data entry, filing, and organizing documents.
- Maintain cleanliness and organization in the office and kitchen facilities, restocking supplies as needed.
- Ensure cleanliness at the Showroom by hanging dresses and assisting the Stylists as required.
- Keep customers informed of shipping updates or delays by utilizing basic order tracking procedures via Google Sheets and other applications.
Email Marketing (EDM):
- Design and manage weekly email campaigns using Klaviyo.
- Transform vendor-provided images into newsletters and banners that align with our brand voice.
- Monitor email performance and sales, providing insights and recommendations for optimization.
- Support the launch of new brands across digital channels.
- Create high-quality newsletters using Canva or Photoshop.
Social Media Management:
- Create and schedule engaging posts tailored for Instagram, TikTok, and Pinterest.
- Ensure all content aligns with the brand voice and maintains a consistent message.
- Utilize online software and tools to schedule content ahead of time.
- Develop visually appealing and creative content, including photos, videos, stories, reels, and pins.
- Leverage platform-specific features and trends to increase audience engagement.
- Monitor engagement metrics and respond to inquiries promptly.
- Track and analyze performance metrics to inform future content strategies.
- Collaborate with the design and marketing teams to ensure cohesive branding.
Process and Procedure Development:
- Ensure brand voice consistency across all social media platforms.
- Develop guidelines and style standards for communication.
- Conduct regular audits of social media content and implement approval processes.
- Establish procedures for regular reviews and updates of social media content.
- Develop a content calendar to plan and organize future posts.
- Monitor industry trends and competitor activities to refine content strategy.
Reporting and Analysis:
- Provide weekly and monthly reports on email campaign and sales performance.
- Analyze trends and subscriber behavior to inform future strategies.
Requirements and Expectations:
- Experience in e-commerce and graphic design, with proficiency in Canva, Photoshop, and email marketing tools.
- Hands-on experience with Shopify for product uploads and website management.
- Excellent communication skills and the ability to work both independently and as part of a team.
- Strong analytical skills to interpret data effectively.
- Familiarity with our brand and products.
- Basic understanding of our e-commerce platforms (Shopify, Klaviyo).
- Knowledge of SEO principles for product uploads.
- Understanding of social media platforms and trends (Instagram, TikTok, Pinterest).
- Strong organizational skills to manage multiple tasks effectively.
- A proactive attitude and willingness to learn and adapt quickly.
- Attention to detail to maintain brand consistency and quality standards.
- Passion for fashion and e-commerce, demonstrated through a proactive attitude and dedication to the brand's success.
Benefits + Culture:
- Join Australia’s largest Prom & Formal Store
- Save on parking costs with our free onsite parking
- Enjoy our newly renovated HQ featuring a fully equipped kitchen with free snacks, soft drinks, and toiletries
Sound like you? Excellent, stalk us and find out all you can about One Honey!
https://www.onehoneyboutique.com
https://www.instagram.com/onehoney
https://www.tiktok.com/@onehoney
