Field Service and Installation Technician
Full training provided in this position.
BBC Digital is a prominent Canon, HP, and Fujifilm partner, with eight branches across Australia. We are looking for a photocopier Field Service and Installation Technician to join the growing Perth team.
Our objective is to maintain and expand our market leadership in sales and service of copiers, printers, and software for local and national businesses, Government, and the education sector.
Reporting to the Service Manager, you will be responsible for:
- Fault diagnosis and equipment repair in the field
- Workshop run-up new and second-hand devices
- Equipment delivery, installation, and client training
- Hardware and software setup on devices and client network both in the field and remotely.
- Supporting and advising customers by phone.
- Maintaining service vehicle stock and parts.
- Assisting with stock and equipment management and movements and other varied and interesting work.
We invite all applications to apply, and enquiries from Service Technicians who have previously worked with copiers, printers, faxes, and related digital equipment. We would like to know about your previous experience working in the office equipment industry including:
- Technical training and course completion
- IT knowledge
- Experience with multiple brands.
- Awards or previous job roles
Desirable.
- An understanding of business systems and processes, technology, and a passion for discovering and understanding the latest technology.
- IT Cert 3, or IV preferred
- Superior creative and innovative problem-solving skills.
- Ability to manage expectations and meet deadlines.
- Understanding of printing architecture
- A demonstrated history of achieving KPI’s.
- Knowledge of Canon office equipment and products.
We offer complete confidentiality, competitive salary, company vehicle with mobile phone and laptop, excellent working conditions, and free on-site parking.
Working out of a modern office, this is a unique opportunity for you to build a rewarding career, working in a strategically focused business guided by modern management philosophies.
How to Apply:
Please click on the APPLY NOW button or forward your resume to alen.mesarek@bbcdigital.com.au