About the Job:
Based in the Adelaide and surrounding areas, the Field Service Technician will carry out servicing and repairs to equipment with a focus on elevated work platforms, telehandlers, lighting towers and hydraulic hoses.
Lots of variety in the role, you will be supported by a committed Service Workshop located in Green Fields and a national Technical Support Team with a combined 50+ years' experience in the industry.
Key Responsibilities and Duties:
- Carry out inspections, servicing and repairs of equipment with a focus on elevating work platforms, telehandlers and lighting towers and make every effort to repair machines on site limiting the need to transport the machines off site
- Be available to work in the workshop at times when no Field Service jobs are available
- Be available to travel including overnight accommodation when requested
- Responsible for completing all appropriate paperwork and inspection forms required by JLG policy, Australian Standards and customer and/or site requirements
- Responsible for notifying the Field Service Coordinator if repairs or services can’t be completed during the visit and the reason why
- Diagnose, service, repair and replace hydraulic hoses on a variety of equipment
- Generating sales and service leads where possible and collaborating with the team
- Maintain personal retail labour utilization rates as per target
- Be able to contact or visit customer sites to generate additional service work as required and in consultation with the Field Service Coordinator.
- As a Field Service Technician, you are also required to carry out general duties from time to time as requested by management
Key Skills, Experience and Qualifications required:
- Trade qualification – Automotive, Heavy Vehicle or Diesel Mechanic
- Proven experience in Automotive or Heavy Machinery Mechanics and Hydraulic Systems
- Experience in Elevated Work Platforms or similar highly desirable
- Valid & currents driver’s licence
What’s on Offer:
- Competitive rates + uniform + vehicle + tablet provided
- Permanent position with an immediate start available
- Excellent working conditions + ongoing training and development
- Staff benefits on offer including bonuses, Team Member events, EAP, HSBC Employee Banking Solutions etc.
- Annual wage increases under the Enterprise Agreement
About your Team.
The best thing about JLG is our people. Your team in Adelaide are passionate about our product and providing the highest level of service to our customers. They are a great bunch of people who work hard and support one another - whilst having a laugh along the way.
About JLG.
JLG began in 1969, when our founder, John L. Grove set out to resolve growing safety concerns in the construction industry. Since then we have been committed to understanding the challenges and delivering innovative solutions to the access market.
We partner with customers to provide quality equipment, training opportunities and trusted support within the access industry. We are a global company, and our products—including mobile elevating work platforms, telehandlers, utility vehicles and accessories—can be found all over the world.