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Momentum is innovative, results-driven & customer focused. Our experienced consultants go out of their way to deliver effective recruitment solutions for both clients & candidates. Whether it be one off-hires, bulk recruitment, onsite workforce management or large vendor management models.
Our client, a leading provider of healthcare solutions and supplies, are looking for a Field Service Engineer to join their busy team in Darwin. Possessing a degree or advanced diploma in Electronics / Biomedical Engineering, or an equivalent qualification and with a solid understanding of electro-mechanical equipment, you will be responsible for conducting corrective servicing, preventative maintenance and carry out timely repairs to a variety of equipment used within medical settings. You will take a hands-on approach, be self-motivated and have the ability to work independently whilst maintaining exceptional levels of customer service.
Offering full-time hours together with a highly competitive salary including an annual vehicle allowance, this permanent position offers you a chance to develop a career with a world-leader in medical innovations as part of a friendly and supportive team. Recent graduates are encouraged to apply! Available to start ASAP!
Benefits
- Highly competitive salary - $96k - $106k (Salary - $75k-85k + $21k Vehicle Allowance).
- Permanent position.
- Full-time hours.
- Field-based role.
- Career development opportunities.
About the role
As a Field Service Technician, you will be responsible for the following:
- Execute corrective service and preventive maintenance on designated equipment with a strong focus on professionalism and customer satisfaction.
- Ensure timely and satisfactory resolution of all equipment repairs within specified timeframes.
- Provide technical support, including assistance with PC and/or systems-based products, either remotely or at customer locations.
- Generate quotations for equipment repair and assess warranty claims for repair evaluation.
- Maintain accurate service records by consistently utilizing service documentation and technical data.
- Evaluate and report on product performance, identifying faults, and providing recommendations for enhancements.
- Adhere to company policies, safety standards, and housekeeping practices.
- Conduct calibration of test equipment and uphold proper documentation.
- Inspect and ensure the cleanliness and functionality of demonstration products before dispatching to customer sites for evaluation.
- Assist in quality and product audits as needed.
- Ensure workshop tools and test equipment are well-maintained and calibrated.
- Periodic domestic travel may be required.
- Regular availability for after-hours work.
- Participate in provided technical product training.
To be successful, you will possess the following:
- Hold a degree or Advanced Diploma in Electronics/Biomedical Engineering or equivalent (Recent graduates are encouraged).
- Have solid technical experience in electro-mechanical and/or electrical fields.
- Previous experience in the healthcare industry is highly desirable.
- Familiarity with servicing according to Australia Standard AS3551.
- Hold any necessary certifications for working in public places and the health field as required by local regulations.
- Be hands-on with a robust technical background.
- Proficient in electro-mechanical fault-finding.
- Be self-motivated with a strong commitment to customer satisfaction.
- Can work independently and collaboratively within a team.
- Be capable of handling pressure and delivering results.
- Possess an analytical mindset, be resourceful and committed to meeting deadlines.
- Possess excellent verbal and written communication skills.
- Be committed to relationship-building with clients and have effective customer communication skills.
- Committed to adhering to all company and customer policies.
- Willingness to be vaccinated for flu and COVID if required for access to customer sites.
- Possess a full, clean driver's license.
- Have a basic knowledge of applicable laws, regulations, and norms.
How to Apply
If this sounds like an opportunity you would be interested in, make sure to APPLY today.
For any questions or a confidential discussion, feel free to reach out to:
Contact The Team at *************@momentumconsulting.com.au or phone (08) 6186 0***.
Momentum is extremely passionate about providing equal employment opportunity for all. We are committed to diversity and an inclusive workforce. Aboriginal and Torres Strait Islander People are encouraged to apply.
