AddressThis role involves delivering a variety of Field Services to HMPS and Propac customers including servicing, repairs, installations, commissioning, training, and equipment modifications.
As a Service Technician, you will:
- Perform routine maintenance and scheduled repairs as per established schedules, primarily on semi auto and fully auto pallet wrappers.
- Attend breakdowns promptly, utilising problem-solving skills to implement effective solutions.
- Communicate transparently and promptly with clients and internal teams.
- Manage time effectively to ensure seamless delivery of customer service.
- Enthusiastically embrace travel opportunities, including local and interstate assignments.
- As your skills develop and grow there is opportunity to undertake new equipment installations with other group equipment.
- As your skills develop and grow there is opportunity to execute enhancements and updates to existing machinery to enhance functionality.
This role requires:
- Disconnect/Reconnect Restricted Electrical Licence (or ability to obtain Licence).
- Possess a Mechanical Trade qualification.
- Experience in a field based work with a desire to be in field at customer sites and travelling interstate intermittently.
- Previous experience as Field Service Technician in the packaging industry with demonstrated proficiency in supporting high-speed production machinery is highly desirable.
- Customer-focused mindset, demonstrating the ability to work effectively both independently and collaboratively as part of a team.
- Excellent communication skills, coupled with self-motivation and a results-oriented work approach.
- A valid current driver's license and willingness to travel both locally and interstate is essential for the role.
https://hmps.com.au
About Us: Since 1980, we've embarked on a journey that has propelled us to the forefront of the engineering industry. Today, we stand tall as a market-leading engineering powerhouse specialising in cutting-edge end-of-line factory automation. Our dedication has led us to become a prominent supplier of automation systems to food and beverage enterprises spanning Australia, New Zealand, and the global stage.
Our Distinctive Identity: With a workforce of over 90 skilled individuals and a network of multiple sites across Australia, we've cultivated an environment that thrives on delivering tailor-made, innovative solutions. We take immense pride in creating opportunities for all members of the HMPS Group, fostering growth, development, and success.
Why HMPS? At HMPS, we're more than just a company; we're an innovation hub committed to our people. If you're enthusiastic about joining a progressive establishment that values its workforce, then seize the moment and apply today!
Join us as we continue to redefine engineering solutions. Your journey starts here.
