Field Service Technician

SEE designs and delivers packaging solutions that protect essential goods transported worldwide, preserve food, enable e-commerce and digital connectivity, and help create a global supply chain that is touchless, safer, less wasteful, and more resilient. 
Our people are entrepreneurial innovators and problem solvers committed to bringing unique insights and solutions to the needs of our customers, stakeholders, and society. At SEE, we are creating a community of inventors, problem solvers, and future makers that are passionate about fulfilling our purpose.
SEE generated $6 billion in revenue in 2022 and has approximately 17,700 employees who serve customers in 129 countries/territories. To learn more, visit
sealedair.
What does a Field Service Technician do? 
Sealed Air Australia is looking for a motivated and experienced Field Service Technician/Engineer to join our equipment service team. The Service Engineer role is located in Queensland and reports to National Equipment Technical Manager - Food Packaging. 
Your primary responsibility is to service our customers in Queensland (
interstate travel is required to support the business throughout Australia), using your A grade electrical license and excellent mechanical aptitude and Field Service engineer experience and excellent interpersonal skills for the installation, commissioning, servicing and training on the complete range of Sealed Air packaging equipment. Carry out emergency breakdown repairs on our customer’s Sealed Air equipment. Contribute to equipment sales and proposals, material and equipment audits, systems applications projects and competitor analysis.
Job Description
•    Supervise the installation / commissioning of Sealed Air equipment into the customer’s packaging plant.
•    Maintain the equipment servicing requirements and reporting of all Sealed Air equipment within allocated responsibility.
•    Manage the emergency breakdown repairs to customer’s equipment.
•    Customer invoicing for servicing equipment and spare parts.
•    Conduct material and equipment audits with the Sales Department.
•    Develop a strong customer service relationship to expand our existing equipment and service business.
•    Control the spare parts stock and manage the service tools kits for your allocated state responsibility.
•    Strict compliance to Sealed Air OHS policies including: Risk Assessment, JSA’s,SOP’s,JSRA’s etc.
•    Prepare and distribute customer service reports for all service work undertaken.
•    Maintain and update all record systems relating to our customer’s equipment.
Qualifications
•    A grade electrical license and excellent mechanical aptitude OR
•    Mechanical fitter with a restricted license who is prepared to further their electrical qualifications.
•    Demonstrated experience in a manufacturing or service-based industry.
•    Demonstrated equipment installation experience preferably with packaging machinery.
•    Demonstrated mechanical ability.
•    Ability to work in a sole charge position.
•    Able to work flexible hours and days which will include weekends on a roster style basis.
•    Prepared to travel away from home on a regular basis.
•    Proven communication skills; both written and verbal.
•    Computer literacy is essential especially with word and excel.
•    Product knowledge of packaging materials and equipment is desirable.
Requisition id: 45155 
Relocation: No  
The Company is committed to providing equal employment opportunities to all applicants for employment and to all employees, without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, protected disability, veteran status, or any other protected status in accordance with applicable federal, state or local laws.
*Please be cautious of fraudulent recruiting efforts using the SEE name or logo. SEE will never request private information during the application process, such as a Driver's License or Social Security Number. If you have any concerns about information received from SEE during the application process, please reach out to us directly at globaltasealedair. 
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