Field Service Technician

Responsibilities of the Service Technician:
As a skilled Service Technician, the individual will undertake the following responsibilities:

• Conduct routine maintenance and scheduled repairs according to established timelines.
• Respond promptly to breakdowns, utilizing problem-solving skills to implement effective solutions.
• Install new equipment with precision and expertise.
• Perform enhancements and updates to existing machinery to improve functionality.
• Maintain transparent and timely communication with clients and internal teams.
• Effectively manage time to ensure the seamless delivery of customer service.
• Embrace travel opportunities, including local and potential interstate assignments.

Skills and Experiences Required:
This role necessitates:

• Possession of an A-Grade or Restricted Electrical License.
• A Mechanical Trade qualification with a minimum of 3-5 years' experience post-apprenticeship.
• Previous experience as a Field Service Technician in the packaging industry, demonstrating proficiency in supporting high-speed production machinery is desirable.
• Knowledge of Programmable Logic Controllers (PLCs), which is highly advantageous.
• A customer-focused mindset, showcasing the ability to work effectively independently and collaboratively as part of a team.
• Excellent communication skills, coupled with self-motivation and a results-oriented work approach.
• A valid current driver's license and willingness to travel, both locally and interstate, is essential for the role.

About the Business:
For over 40 years, the client's journey in the engineering industry has positioned them as a market-leading force. Today, they specialize in cutting-edge end-of-line factory automation, supplying automation systems to food and beverage enterprises across Australia, New Zealand, and the global stage.
Distinctive Identity:
With a workforce exceeding 90 skilled individuals and a network of multiple sites across Australia, they've cultivated an environment focused on delivering tailor-made, innovative solutions. They take immense pride in creating opportunities for all members of the group, fostering growth, development, and success.