AddressRLA Finance Australia
RLA Finance Australia has been in operation for over 30 years and is one of Regional Queensland’s most respected Commercial Finance Broker Services. With our head office in Townsville, we service all regional areas of QLD and NT helping customers secure the best possible financial proposal relating to Business, Commercial, Industrial Property Finance, Rural Finance, Machinery and Vehicle Finance, Residential Property and Consumer Finance, SMSF Lending and Working Capital Finance.
RLA is truly a very strategically diversified Finance Brokerage service across multiple sectors.
RLA are members of CAFBA and FBAA ensuring our clients are sure they are dealing with compliant Industry specialists.
The Role
This is a pivotal role supporting the Document & Settlement team. Training will be provided and will remain on-going. This role is responsible for:
- Assisting with all facets of documenting and settling Commercial Asset Finance Applications and post settlement duties for new and existing clients.
- Working in conjunction with the Documents & Settlement Team and Finance Brokers to prepare compliance documents, update & maintain internal databases, liaise with clients and lenders, general office administration & general support for the team.
- Client support, ensuring timely responses to enquiries and request for action
- Creating a positive first impression via phone, face to face and via written communication
About You
We are looking for an enthusiastic go-getter to join the team playing a key support role to the Documents and Settlement Team.
*Experience in customer service or a customer-facing role is favorable*
You will be:
- A capable multi-tasker
- A fast and efficient worker
- Confident, friendly, professional and assertive on the phone.
- Patient and calm under pressure.
- Able to build positive relationships with customers
- Able to deal with difficult and challenging customers
- A fast learner with strong computer acumen
The successful candidate will be required to complete pre-employment checks such as Police Check. Note: This is an office based role.
Applications close: 5pm Monday 8th July 2024.
Job Applications to: **********@rlafinance.com.au
