AddressAbout the business
At ac.care we want all country people to have a safe home, enough money to live on and strong, positive relationships.
We are a non-government organisation (NGO) and our values (CARE – Compassion, Adaptability, Relationships, and Excellence) underpin the work we do. Together, as one team we CARE to ensure all country people experience the same seamless and consistent service across all touch points in a welcoming and non-judgmental environment.
ac.care is a Child Safe Organisation and provides an environment where the safety of children and young people is our highest priority.
About the role
ac.care is seeking a Financial Counsellor (FC) to work collaboratively as a team member within the Financial Inclusion Team and organisation to deliver financial counselling services to people who are experiencing financial difficulties.
The Financial Counsellor will participate in appropriate community education programs raising awareness of financial issues, including the provision of information and resources.
The role will deliver high quality advice, and practical assistance with the aim of meeting positive outcomes for clients, supporting them to (re)gain control over their finances through access to specialised services to deal with problems arising from debt.
As part of this you will:
- Assist with the planning, coordination and delivery of program activities.
- Identify and contribute to program/service delivery performance outcomes.
- Assess a client’s financial situation, identifying the financial issues and provide information/options to address the clients needs and the implications of these to the clients financial situation.
- Provide comprehensive financial counselling assessment that includes a case plan with goals towards meeting positive outcomes for the client.
- Evaluation and self reflection of own service delivery.
Benefits:
- $36 per hour
- Part Time (0.6 FTE)
- Five (5) weeks annual leave
- Employee Assistance Program
- Salary packaging benefits and 11% employer contribution to superannuation.
Special Conditions:
- Current SA driver’s licence ‘Class C’ or interstate equivalent.
- Current Satisfactory Working with Children Check (WWCC) or willingness to obtain in accordance with ac.care policy.
- Current National Police Check or willingness to obtain in accordance with ac.care policy.
- Child Safe Environment Certificate or willingness to obtain in accordance with ac.care policy.
Qualifications, Experience and Attributes:
- Tertiary or formal qualifications Diploma of Community Services (Financial Counselling) or Diploma of Financial Counselling and be eligible for South Australia Financial Counselling Association (SAFCA).
- Demonstrated experience and/or knowledge in counselling, case management, case noting, assessment and referral e.g. financial counselling, budget counselling or experience in emergency relief or anti-poverty services.
- Demonstrated experience in identifying client needs, selecting the best solution to address those needs and following up to ensure client resolution.
- Demonstrated experience in working with and being sensitive to the needs of others, in a welcoming and non-judgmental environment, acting with diplomacy, tact, empathy, privacy and confidentiality e.g. vulnerable communities, low income earners, cultural groups and/or people socially isolated and or economically disadvantaged.
- High developed communication skills (listening, verbal and written), including the ability to establish rapport and maintain a positive relationship with clients and other service providers.
- Demonstrated knowledge of Legal and consumer issues as it relates to financial counselling.
- Demonstrated understanding of confidentiality and privacy, including the principles of sharing financial information.
- Experience working with people from culturally and linguistically Diverse (CALD) and Aboriginal and Torres Strait Islander backgrounds.
How to apply
You may apply through SEEK, or email: *******@accare.org.au
In support of your application please:
- Subject line: Your Name: [FC – ACC]
- A cover letter outlining your reasons for applying and addressing the essential qualifications and experience within the position description.
- Include a current CV/Resume with contact details for two (2) referees, one (1) of whom is/was a direct line manager.
Please head to our website at www.accare.org.au for more information and a copy of the position description or call Meredith Nelson on 08 8531 4***.
Applications close Sunday 7th July 2024
www.accare.org.au
Anglican Community Care Inc.
