Financial Counsellor

• Up to $93,852 p.a. total salary package ($79,741 - $84,552 + 11% super)*
• Permanent, Part Time (19hrs per week 0.5FTE)
• Attractive employee benefits - Free parking, gym, wellness program & more!

*P.A Pro-rata Dependent on skills and experience

The City of Melville is a determined, passionate, and diverse workplace that is committed to making a difference in the community. We strive to create a workplace that fosters growth, development, and collaboration, where every team member is valued and empowered to succeed.

Are you passionate about making a positive impact on individuals facing financial challenges? Join our team as a Financial Counsellor and play a pivotal role in addressing financial disadvantage within our community.

As part of this role you will be…

• Undertaking financial counselling casework adhering to the Financial Counselling Australia (FCA) Minimum Practice Standards and The Australian Financial Counselling Code of Ethical Practice. Your expertise will be the cornerstone of guiding individuals towards financial resilience.
• Providing emergency relief and advocacy services to City residents, offering a lifeline to those in immediate need.
• Taking the helm in administering the Melville Citizens Relief Fund by engaging with the Melville Citizens Relief Fund committee, playing a key role in its development, and ensuring the fund's resources are utilised effectively.
• Developing, documenting, and updating procedures as required, contributing to the seamless operation of financial counselling services.
• Facilitating engaging community workshops and develop informative materials tailored to the evolving needs of our clients.
• Providing insightful reports, both internally and to the Melville Citizens Relief Fund, demonstrating the impact of your efforts on our community's financial well-being.

To be successful in this role, you will possess:

• Essential - Diploma of Community Services (Financial Counselling).
• Essential - Eligible for membership of the Financial Counsellors Association WA.
• Essential - Current National Police Clearance.
• Essential - Demonstrated experience in financial counselling and emergency relief.
• Demonstrated experience interpreting financial information and contracts.
• Experience in working successfully with people from Aboriginal and CALD background.
• Assessment, negotiation skills and advocacy skills.
• Effective written and oral communication skills.
• Ability to meet deadlines, prioritise workloads and maintain flexibility to introduce changes as necessary.
• High attention to detail and ability to maintain accurate file records.
• Knowledge of financial counselling standards and code of professional conduct.
• Demonstrated knowledge of key legislation that is relevant to the financial counselling sector, e.g., Consumer Credit Code, bankruptcy legislation, legal debt.
• Desirable - Experience in facilitating workshops.

Elevate your work experience with the City of Melville's benefits!

• Ignite your professional growth with our structured professional development and study assistance programs.
• Say goodbye to expensive gym memberships! Enjoy complimentary membership to our state-of-the-art Gym, Pool, and Health Lounge facilities.
• Get ready for fun with our active social club to connect with colleagues and make lifelong friends.
• Need a helping hand? Our Employee Assistance Programs and supportive leadership team are here to support you every step of the way.
• Unwind and recharge with generous annual leave. Take up to 10 weeks* off per year and come back rejuvenated (*conditions apply, of course). We’re also thrilled to offer an additional 2 days of leave per year – take that well deserved break!
• Plan for your future with confidence. Our superannuation package includes a contribution up to 14.5%* (*conditions apply).

If you are interested in this exciting opportunity, we strongly advise you apply as soon as possible as the City reserves the right to close this advertisement before the closing date. Apply with your resume and cover letter by 14th April 2024

For further queries regarding the position contact: Kellie Bennett – Neighbourhoods Coordinator – 08 9364 0***

The City of Melville celebrates diversity, inclusion, and belonging. We welcome and strongly encourage applications from individuals of all backgrounds, including but not limited to Aboriginal and Torres Strait Islander peoples, people from culturally diverse backgrounds, and people living with disabilities.

We appreciate the interest from Recruitment Agencies in collaborating with us, however, at this time, the City of Melville is managing the recruitment process for this role. Please refrain from submitting candidate profiles to our team. Rest assured, should the need for external assistance arise in the future, we will not hesitate to reach out to recruitment agencies.