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Form of workJob Title: Floor Supervisor/HostCompany: Rosebud Cafe
Location: Rosebud, VIC
Employment Type: Full-time/Part-time
About Us:Rosebud Cafe is a cozy and vibrant establishment known for its warm atmosphere and delicious cuisine. Located in the heart of Rosebud, VIC, we take pride in serving freshly prepared dishes using locally sourced ingredients. We are committed to providing exceptional service and creating memorable experiences for our guests.
Position Overview:We are currently seeking a reliable and experienced Floor Supervisor/Host to join our team. The ideal candidate will have a passion for hospitality and a strong desire to ensure guest satisfaction. As a Floor Supervisor/Host, you will play a key role in overseeing the dining area, managing reservations, and ensuring smooth operations during service hours.
Key Responsibilities:
- Greet guests warmly and escort them to their tables
- Manage reservations and seating arrangements efficiently
- Coordinate with servers, kitchen staff, and management to ensure excellent service
- Monitor dining areas and address any issues or concerns promptly
- Assist in training and mentoring new staff members
- Uphold high standards of cleanliness and organisation in the dining area
- Handle guest inquiries, feedback, and complaints with professionalism and empathy
- Collaborate with the management team to develop strategies for improving service and guest satisfaction
Qualifications:
- Previous experience in a similar role in the hospitality industry preferred
- Excellent communication and interpersonal skills
- Strong organisational and multitasking abilities
- Ability to work effectively in a fast-paced environment
- Attention to detail and a passion for delivering exceptional service
- Flexible schedule, including evenings, weekends, and holidays
If you are passionate about hospitality and eager to join a dynamic team, we would love to hear from you! Please submit your resume and a brief cover letter outlining your relevant experience and why you would be a great fit for the role of Floor Supervisor/Host at Rosebud Cafe.
Summary of role requirements:
- Looking for candidates available to work:
- Monday: Morning, Afternoon, Evening
- Tuesday: Morning, Afternoon, Evening
- Wednesday: Morning, Afternoon, Evening
- Thursday: Morning, Afternoon, Evening
- Friday: Morning, Afternoon, Evening
- Saturday: Morning, Afternoon, Evening
- Sunday: Morning, Afternoon, Evening
- 1 year of relevant work experience required for this role
- Working rights required for this role
