Front of House Staff!
Job Summary: As a Team Member at Purple Flow Acai and Frozen Yogurt Shop, you will play a vital role in ensuring the smooth operation of our store. You will be responsible for providing exceptional customer service, maintaining cleanliness and hygiene standards, preparing and serving a variety of delicious acai bowls and frozen yogurt treats, and contributing to a positive and energetic atmosphere for our guests.
Key Responsibilities:
1. Customer Service:
• Greet and assist customers in a friendly and courteous manner.
• Take orders accurately and efficiently, providing recommendations as needed.
• Handle customer inquiries, complaints, and feedback professionally and promptly.
2. Food Preparation and Service:
• Prepare acai bowls, frozen yogurt, and other menu items according to established recipes and guidelines.
• Ensure food safety and hygiene standards are strictly followed at all times.
• Serve food and beverages to customers promptly and accurately.
3. Cleaning and Maintenance:
• Maintain cleanliness and organization of the store, including serving areas, equipment, and restrooms.
• Regularly clean and sanitize surfaces, utensils, and equipment to ensure a safe and hygienic environment.
• Perform daily cleaning tasks such as mopping floors, wiping down counters, and emptying trash bins.
4. Inventory Management:
• Monitor inventory levels of ingredients, toppings, and supplies.
• Assist with receiving, storing, and organizing deliveries.
• Notify management of any low inventory or supply shortages in a timely manner.
5. Cash Handling:
• Operate cash register and handle cash transactions accurately.
• Count and reconcile cash drawer at the beginning and end of each shift.
• Follow cash handling procedures and maintain security of cash and financial transactions.
6. Teamwork and Communication:
• Work collaboratively with team members to ensure smooth operation of the store.
• Communicate effectively with colleagues and management regarding any issues, concerns, or ideas for improvement.
• Support and assist fellow team members as needed to achieve common goals.
7. Adherence to Policies and Procedures:
• Follow all company policies, procedures, and guidelines.
• Adhere to health and safety regulations, including proper food handling and sanitation practices.
• Maintain a professional appearance and demeanor at all times while representing Purple Flow Acai and Frozen Yogurt Shop.
Summary of role requirements:
- Looking for candidates available to work:
- Wednesday: Morning, Afternoon, Evening
- Thursday: Morning, Afternoon, Evening
- Friday: Morning, Afternoon, Evening
- Saturday: Morning, Afternoon, Evening
- Sunday: Morning, Afternoon, Evening
- 1 year of relevant work experience required for this role
- Working rights required for this role
- Expected start date for role: 27 May 2024