AddressIndustry Beans is an award-winning specialty coffee roaster, café and restaurant operator and retail brand with seven premium venues and growing across Melbourne, Sydney and Brisbane. From grassroots beginnings, Industry Beans has grown into a refined hospitality and coffee brand, with exciting opportunities for hospitality professionals looking to grow within an innovative and diverse company.
In April 2021, we opened the doors to our newest Flagship venue, hosting an architecturally designed café, restaurant and coffee roastery located within the luxury precinct in Chadstone Shopping Centre.
About the role
We are looking for multiple FOH Team Members to join our venue at Chadstone, offering a great opportunity to work with an experienced, professional crew in a progressive environment. This is a position for serious applicants only, who want to work in a rewarding and exciting hospitality business.
The role entails a variety of service and waiting responsibilities including:
- Greeting and seating customers
- Communicating the menus (Food & Coffee) to customers in detail, ensuring correct pairing and upselling on orders
- Section waiting with impeccable communication, sequence of service, and body language
- Clearing tables and following up to provide an engaging table-service experience
- Understanding and communicating advanced coffee and food menus
- Engaging with customers to ensure every customer has a great experience.
This role offers the opportunity to:
- Work with an award-winning brand that values its employees
- Learn from an experienced Restaurant Manager and involved owners
- Join a company that promotes healthy work-life balance
- Work within a positive workplace with excellent workflow systems
To be considered for this role you must possess the following:
- Prior service experience with advanced waiting skills
- A strong work ethic with a desire to create the ultimate customer experience
- A passion for specialty coffee, innovative food & hospitality
- Strong ability to work within a team environment
- A friendly and positive personality
- Good availability with the ability to work weekdays and weekends
Our Culture & Employee Benefits
Industry Beans is committed to an inclusive and healthy, skilled and dedicated workplace culture (remove). As a Team Member at Industry Beans, you can enjoy a wide range of benefits including:
- Generous benefits and discounts
- Up to $300 of Health and Wellness allowance
- Training and development plan with growth opportunities
- Inclusive and supportive culture
If this sounds like you then we would love to hear from you, please apply and submit your Resume and Cover letter.
