AddressFood and Beverage Attendant
DoubleTree by Hilton Alice Springs - (part of Hilton)
Alice Springs NT 0871
$24.08 an hour - Full-time
Full job description
Double Tree by Hilton Alice Springs is hiring 8 full-time Food and Beverage Attendants. Expected commencement date by July 2024.
What will I be doing?
As a Food and Beverage Attendant, you will be responsible for upholding the highest quality standards for the Food and Beverage (Food and Beverage) operations inside of our restaurants, bars, banquets facilities, in-hotel cafes, and to fulfill room service requests. You will work with your Team Members to deliver a high quality service experience that exceeds customer expectations through the following tasks:
Receive orders and serve customer requests completely in a timely manner, including but not limited to serving as a barista or cocktail attendant/bartender, if required
Understand menu content, any menu changes, and promotional activities
Keep your service area clean, tidy, and well-prepared
Efficiently manage the proper settlement of all customer accounts
Answer Guest queries in a polite and helpful manner
Collecting payments for sales and operating point of sales.
What are we looking for?
Food and Beverage Attendants serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
Friendly, positive, energetic disposition
Committed to delivering exceptional guest service
Motivated to learn new skills and techniques
Smart and tidy, in appearance
Positive and willing to participate on a team and work with a winning attitude
Excellent communication skills in the local language
Flexible, reliable, and responsive to a range of work situations
Prepared to manage a variety of customer types, inquiries, and complaints
Knowledge of alcoholic beverages and mixing of drinks
Previous food hygiene experience
Electronic ordering systems experience
Cash handling experience
AQF Certificate II or III
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!
Benefits
GO Hilton Team Member Travel Program
GO Hilton Family and Friends Travel Program
Hilton University Access 3000 + Training Courses
Free Meal when working
Free Team Member Parking
Job Type: Full-time
Pay: $24.08 per hour
Expected hours: 38 per week
Benefits:
Employee discount
Free food
Referral program
Schedule:
Shift work
Work Location: In person
