Food & Beverage Attendant

What is it like to work for Hilton? 

Work in collaborative and supportive team environment!

• Convenient city location, close to public transport

• Grow hospitality career, learn, and develop skillset

• Earn industry-matched pay, plus 11% superannuation

• FREE MEALS whilst on shift

• DISCOUNTED HOTEL STAYS at any of Hilton's 7200+ properties around the world! (for you, plus up to 30 of your family/friends)

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a friendly smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton, and many others. 

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike. Our vision is to deliver the light and warmth of hospitality all over the world. We are hospitality, we are Hilton.

What will I be doing?
 

As a Food and Beverage Attendant, you will be responsible for upholding the highest quality standards for the food and beverage (Food and Beverage) operations inside of our restaurants, bars, banquets facilities, in-hotel cafes, and to fulfill room service requests. You will work with your Team Members to deliver a high-quality service experience that exceeds customer expectations through the following tasks:

• Receive orders and serve customer requests completely in a timely manner, including but not limited to serving as a barista or cocktail attendant/bartender, if required
• Understand menu content, any menu changes, and promotional activities
• Keep your service area clean, tidy, and well-prepared
• Efficiently manage the proper settlement of all customer accounts
• Answer Guest queries in a polite and helpful manner

Ideal Candidate?
 

Food and Beverage Attendants serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Friendly, positive, energetic disposition
• Committed to delivering exceptional guest service
• Motivated to learn new skills and techniques
• Smart and tidy, in appearance
• Excellent communication skills
• Flexible, reliable, and responsive to a range of work situations
• Prepared to manage a variety of customer types, inquiries, and complaints
• Knowledge of alcoholic beverages and mixing of drinks
• Electronic ordering systems experience
• Cash handling experience

We are Hilton. We are hospitality.