About Capella Hotels and Resorts.
Capella Sydney is the culmination of a stunning transformation of the heritage-listed Department of Education sandstone building, into a luxury hotel that welcome guests and patrons alike into the impressive building for the first time in history. Delivering a guest experience unlike any other paired with lavish amenities, magnificent architecture and refined interiors, Capella Sydney is becoming the ultimate destination hotel for both local and international guests alike, establishing it as one of the finest hotels in the world.
Position Summary
We are seeking a dedicated and enthusiastic Food & Beverage Attendant to join our dynamic events team. As a vital member of our hospitality staff, you will play a key role in ensuring the success of events by delivering exceptional service to our guests. If you are passionate about creating memorable experiences and thrive in a team-oriented atmosphere, we invite you to apply for this exciting opportunity.
The Role
Joining Capella Sydney means being part of a team committed to delivering unparalleled luxury and creating memorable experiences for our guests. If you have a passion for hospitality, an eye for detail, and the ability to thrive in a sophisticated environment, we invite you to apply for this exciting opportunity.
Your duties would involve:
- Assisting in the setup and arrangement of event spaces with precision and attention to detail.
- Collaborating with the events team to ensure all requirements and specifications are met.
- Delivering impeccable and personalized service during events, catering to the unique needs of our guests.
- Serving a diverse range of high-quality Food and Beverages in accordance with our luxury standards.
- Providing warm and professional interactions with guests, anticipating their needs and exceeding their expectations.
- Offering recommendations and answering inquiries about menu items.
- Upholding the highest standards of cleanliness and hygiene in all Food and Beverage service areas.
- Adhering to the hotel's service protocols and ensuring compliance with health and safety regulations.
- Collaborating seamlessly with fellow team members and other hotel departments to ensure a cohesive and flawless event experience.
- Addressing guest concerns or issues promptly and professionally, seeking immediate resolution with a focus on guest satisfaction.
- Actively participating in training sessions and proactively seeking ways to enhance your skills and knowledge in Food and Beverage service.
- Embodying the luxurious essence of Capella Sydney in every aspect of service, contributing to the hotel's reputation for excellence.
Talent Profile
- Prior experience in similar role/capacity is ideal.
- Good communicator with a personable character and a passion in guest relations management.
- Good command of written and spoken English.
- Valid working rights in Australia.
What you will receive with Capella Sydney
- Be a part of likeminded team members who share knowledge to be successful.
- Work with beautifully crafted spaces and amenities in a Heritage building.
- Complimentary meals.
- Full uniform provided and laundered.
- Discounts and more!
- Ability to grow and develop within and opportunities with the group.
*Kindly be informed that only shortlisted candidates will be contacted.