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SalaryAbout Hyatt Regency Brisbane
Hyatt Regency hotels and resorts are designed around the power of meaningful connections. The Hyatt Regency brand offers a one-stop experience that puts everything guests need, right at their fingertips, and provides space to work, engage and relax.
Hyatt Regency Brisbane opened 1 February 2021, in the iconic Queen Street Mall in Brisbane, and is home to 292 guestrooms, two food and beverage outlets; Lennons Restaurant & Bar and Hibiscus Room, a stunning outdoor 20-metre infinity pool, and 100sqm of meeting room space in the Executive Studios.
We are currently recruiting for a Full Time Food and Beverage Team Leader to join our team. This role will be reporting to the Food & Beverage Manager.
Your Team Leader role will include:
- Ensuring our guests are offered the highest level of personalised service at all times
- Supervise colleagues to ensure all tasks are completed to high standards
- Ability to identify priorities and produce an all-around positive guest experience
- Great time management skills, working across a fast paced, dynamic environment
- Ensure set up and break down of bar is completed efficiently at the start and end of every shift
- Assist with the training and development of all team members
- Ability to maintain a presentable and well managed station
- Ability to problem solve guest complaints and escalate when required
- Responsible Service of Alcohol Certificate or the ability to obtain one within 30 days of commencement
- High level of communication skills
- High level of grooming and personal presentation
- Previous customer service experience
- Previous Bartending experience
- Previous experience with Micros is highly regarded
Our values of Empathy, Integrity, Experimentation, Wellbeing, Respect and Inclusion are at the core of what we do. Our family atmosphere is what keeps our associates highly engaged. To get a peek into how our colleagues experience the brand, check out #InAHyattWorld or #WorldofHyatt
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