Football Services Officer - Facilities and Weekend Competitions

The Football Services Officer (FSO) - Facilities and Weekend Competitions will provide administrative support to clubs during the week (off/preseason) and on weekends (regular season), performing a range of tasks in relation to registration and eligibility of players, communication with clubs, match schedule support, Dribl access, recording of match data, ground bookings, maintenance of Hawker Football Centre and more outlined below. During the off/preseason, the Football Services Officer – Facilities and Weekend Competitions will work Monday to Friday and will primarily be involved in key areas of the organisation including administration related to Facilities and infrastructure and Weekends competition administration. Additionally, the Football Services Officer - Facilities and Weekend Competitions will be responsible for maintenance at the Hawker Football Centre. As part of the Participation, Game Development & Infrastructure Department, the FSO - Facilities and Weekend Competitions is focused on ensuring that participants are provided with a high-quality experience.

Competitions

• Main point of contact for clubs on weekends (afterhours phone and competitions email),
• Apply the Competition Rules and other relevant policies, regulations, and statutes,
• Coordinate the processing of match cards and related data management,
• Assist the Participation & Game Development department to deliver events and programs such as pre-season tournaments, finals weekends, seminars, and awards functions,
• Liaise with the Disciplinary Coordinator on disciplinary matters,
• Liaise with the Referees Department on referee appointments and related matters,
• Maintain regular and effective communication and liaison with clubs (as and when required),
• Provide administrative competition support for clubs on weekends,
• Prepare required data for annual reports and strategic planning,
• Work within the Competitions Department budget (Hawker Football Centre and Facilities), and
• Assist with the requisition of invoices for ground hire, insurance, and other levies.

Facilities

• Manage the Summer and Winter Allocations process on behalf of clubs for yearly field hire,
• Manage the booking system and maintenance schedule for Hawker Football Centre,
• Manage engagement with Capital Football Clubs and the ACT Government for facility access and allocation,
• Manage the ongoing update of facility data,
• Manage the development and refinement of Capital Football facilities plans and strategies, 
• Work closely with the Head of Participation, Game Development & Infrastructure in the creation of a Facility Plan that identifies priority projects for venue upgrades,
• Look for funding opportunities in consultation with clubs,
• Be the point of contact for FFA for all Facilities matters,
• Be the point of contact for Capital Football Clubs and stakeholders for all Facilities matters,
• Review and recommend new ways to enhance efficiency of seasonal allocations of grounds, and
• Liaise with external contractors to ensure fields are marked.

Kanga Cup 

• Assisting the team with Kanga Cup delivery, and lead facilities related requirements Canberra United, and
• Assisting the team with Canberra United Home Game delivery.

General

• Contribute to the development of annual budgets and operational plans,
• Provide exemplary customer service by providing helpful information, answering questions, and responding to challenging situations. This includes local Clubs, participants, and key stakeholders,
• Perform all duties as directed by the Head of Participation, Game Development & Infrastructure,
• Assist other areas during peak times as requested, and
• Perform duties to support the delivery of the Kanga Cup, Canberra United and other events hosted by Capital Football. 

For more information please see attached Position Description.