Franchise Development Manager

We're REAis not your average digital business. From humble beginnings in a garage in Melbourne’s east in 1995, we have grown into a leading global digital business, specialising in property.With bold and ambitious goals, we are changing the way the world experiences property. No matter where you're at on your property journey, we're here to help with every step - whether that's finding or financing your next home.Our people are the key to our success. At the heart of everything we do, is a thriving culture centred around high performance and care. We are purpose driven and collaborative, which drives innovation and our ability to make a real impact. As such, we’re proud to be named in Australia’s “Top 5” Best Workplaces two years in a row, as well as being recognised as a Best Workplace for Women.What we’re doingThe Financial Services purpose is to offer home finance and other financial services to those using realestate.com.au for their property search. Given the opportunity of the size of that audience, the FS vision is to integrate a consumer’s property search with finance though a world class digital seamless process. This will be achieved by building innovative consumer search and property finance application experiences that integrate the mortgage distribution channels of digital, phone and face to face. The financial services team is accountable for strategy development and execution, working with our banking and mortgage broker partners to build our capability and product offerings, leading sales management and engaging across the other lines of business in REA.What the role is all about:

• Developing deep and trusting relationships with Franchisee portfolio
• Regularly meet with Franchisee portfolio to build knowledge of their business
• Understand your Franchisee needs and in turn being able to identify growth opportunities for their businesses
• Use data & insights to continually look for ways to deliver value and support to your Franchisee’s
• Be responsible for coaching and supporting your Franchisee portfolio in order for them to achieve business growth
• Ensure Franchisee portfolio achieve loans settlement targets in line with State targets
• Develop and assist Franchisees by identifying areas of opportunity and development
• Work with areas of the business to appropriately support Franchisee Portfolio businesses
• Coach and assist Franchisee portfolio Use knowledge of business

What we’re looking for:

• Excellent communication skills with both internal and external stakeholders
• Prior Lending or Lending process experience
• Strong relationship building skills including networking and influencing
• Ability to coach and mentor, including the ability to train and educate franchisees
• Strong attention to detail
• Ability to deliver great customer service and exceed expectations
• Work productively in a fast paced and agile environment -

(urban dictionary will help on this one!)The REA experienceThe physical, mental, emotional and financial health of our people is something we’ll never stop caring about. This is a place to learn and grow. We’re committed to your development – both professionally and personally. Your experience with us is something we take seriously.We offer:A hybrid and flexible approach to working -Flexible parental leave offering for primary and secondary carersPrograms to support mental, emotional, financial and physical health & wellbeingOur Because We Care program offers employees volunteering leave, community grants, matched payroll giving and our Community Café donates 100% of revenue to charity.Hack Days so you can bring your big ideas to lifePerformance recognition programs because hard work should never go unnoticedOh, and by the way:At REA we value diversity and inclusion in all forms. Gender, religion, ethnicity, LGBTIQ+, neurodiversity and so much more. Research shows that while men apply to jobs when they meet an average of 60% of the criteria, women and other marginalized folks tend to only apply when they check every box. So if you've got the must-haves, dedication and enthusiasm to learn but don't necessarily meet every single point on the job description, please still get in touch. We'd love to have a chat and see if you could be a great fit.