AddressAbout the role
At the heart of ANZ Plus is a talented, high-performing team with big ideas. We’re building products, services and experiences that will not only provide our customers with enhanced banking functionality but empower them to make better financial decisions and improve their financial wellbeing.
Use your personalisation and marketing technology skills to build customer interactions and experiences that will eventually reach millions of people safely and securely. It’s the perfect time to join the program of work as we ideate and design how we help our customers with their financial well-being.
We’re building an intelligent and customer centric notification framework to talk to our customers at a personal level. This notification framework is focused on curating a series of contextual and effective nudges and triggers. Your role will be to take the theory and design of these email notifications and bring them to life through HTML and campaign delivery activities.
What will your day look like?
Your role as a Campaign Developer will be to build, test and optimise the multi-channel communications we send to continually drive uplift of our user experience.
- Build and test of HTML components for email & in-app notifications
- Maintenance of the HTML component library and testing across devices and clients
- Design HTML components that meet accessibility guidelines
- Optimisation of communications through test and learn and personalisation recommendations
- Build documentation capability across the marketing technology and notifications stream of work
- Work and build a centre of excellence for email and digital content delivery
- Managing and refining end to end process of content delivery
- Selection of customers through basic SQL and data analysis
- Working in a close-knit team to enable self-serve digital experience for ANZ Plus.
What will you bring?
We work predominantly agile with a mix of complex orchestration across value streams and channels, you’ll need to be comfortable in our fast paced, test and learn culture.
- Strong technical expertise (including HTML/CSS for email development)
- Background in marketing technology and marketing automation stacks such as Adobe Campaign, PEGA or ORACLE Responsys
- Understanding that reviewing and testing our content is at the heart of ensuring the quality of the content we provide
- Proven stakeholder experience specifically working with marketing teams
- A keen eye for detail to ensure the highest quality is achieved for our customer notifications
- Knowing that what we see in development might not be what the customer will see
- Understanding of notifications, marketing technologies and a deep connection to customer experience
- Desire to build best in class campaign delivery processes to support rapid delivery and a strong culture of test and learn.
So, why join us?
From the moment you join ANZ, you’ll be doing meaningful work that will shape a world where people and communities thrive.
But it’s not just our customers who’ll feel your impact. You’ll feel it too. Because at ANZ, you’ll have the resources, opportunities, and support you need to take the next big step in your career.
We’re a diverse bunch at ANZ in different roles, different locations, doing different things. That’s why we have a range of flexible working arrangements, so our people can “make work, work for them”. We also provide a range of benefits including access to health and wellbeing services and discounts on selected products and services from ANZ and more.
At ANZ you’ll be part of an organisation where the different backgrounds, perspectives and life experiences of our people are celebrated. That’s because we’re committed to building a workplace that reflects the diversity of the communities we serve. We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you are a candidate with a disability or access requirement, let us know how we can provide you with additional support.
Job Posting End Date
19/03/2024, 11.59pm, (Melbourne Australia)
