Front Of House Coordinator - Casual

Front of House Coordinator (Casual Pool)
Community & Culture
Casual
TH08 $27.42p/h plus 23% casual loading
Brolga Theatre - Maryborough
At Fraser Coast Regional Council our people are our most important asset and central to achieving our purpose of Building Better Communities Together.
Committed to providing quality services to our community, we strongly support an inclusive and values driven culture, recognising your individual skills, knowledge and talent. As part of this we have implemented our Leadership Development Program - Boss to Coach and create innovative solutions to labour shortages through our TEMPO program which has been recognised by our HR peers nationally in 2022 as well as winning the LGMA 2023 excellence in innovation award. We offer career and personal development, flexible working arrangements, novated leasing, employee discount program and many other great benefits. To see more about Council and what you could achieve working with us, please visit us on
What we are looking for:
As a casual team member at the Brolga Theatre, you’ll be responsible for delivering high quality service to patrons and users and maintaining our strong reputation. You’ll have fantastic customer service skills and experience working in a customer facing position. Working closely with our team of dedicated volunteers, your strong communication and relationship building skills will set you up for success. You’ll liaise not only with the public but also promoters, contractors, caterers, and hirers. You’ll be comfortable working autonomously and will possess excellent problem-solving skills with the ability to think on your feet.
What you should have to apply:

• Proven customer service skills
• Confidence in your ability to make decisions in the moment
• Awareness of Safety as it applies to all user groups
• Be willing and able to follow instructions, including complying with written procedures
• Strong computer literacy
• Queensland Class C drivers’ licence
• RSA

What’s nice to have:

• Experience working with volunteers
• Experience working in a role that involved being on your feet for long periods of time

What we can offer you:

• Learning and Development opportunities
• Up to 12% employer super contribution
• Study assistance program
• Reward and recognition
• 24/7 access to Employee Assistance Program
• Vaccinations
• Paid Emergency Services leave

To apply, please submit your CV and Cover Letter explaining your suitability for the role
Applications close: 11pm Monday 25th March
For further details please contact Courtney Mellor, Conference & Events Supervisor on 04392 57598 during business hours only.
Some information about our Council:
Council provides a safe, secure and supportive environment where employees are encouraged and supported to reach their full potential.
TRAITS is an acronym for the values we consider to be integral to the way we go about our work and serve our community. These values are Trust, Respect, Accountability, Initiative, Teamwork and Service.
Council recognises that it is important for employees to be satisfied in their roles, to balance work and life demands and to deliver quality services to the community.
Some information about our Region:
If you’re tired of the City lifestyle and need a better work/life balance then the Fraser Coast is waiting for you!
Located 250kms north of Brisbane the Fraser Coast is a mix of stunning landscapes, islands, cities and towns.
From K’gari - the world's largest sand island to the heritage streetscapes of Maryborough; from the rich farmlands of Tiaro, to the sheltered waters of Hervey Bay.
Before starting your application:
Please ensure your cover letter outlining your suitability for the role and resume are complete in doc, docx or pdf format. PDF format is preferred.
Please note that:
Council undertakes a range of checks and assessment methods to assist in selection, including proof of vaccination where relevant, criminal history checks, Licence checks, psychometric testing, functional capacity testing and competency based testing.
Fraser Coast Regional Council is an Equal Employment Opportunity employer. Women, Aboriginal people and Torres Strait Islanders, people with a disability, and members of racial, ethnic and ethno-religious minority groups are encouraged to apply.