Event Sales Coordinator - Customs House

• Customs House
• Be part of an organisation with a meaningful purpose and impact
• Join a university ranked in the world's top 50
• 17% superannuation contributions and 17.5% annual leave loading
• Based at the heart of Brisbane City

As part of the UQ community, you'll have the opportunity to work alongside the brightest minds, who have joined us from all over the world.

Everyone here has a role to play. As a member of our professional staff cohort, you will be actively involved in working towards our vision of a better world. By supporting the academic endeavour across teaching, research, and the student life, you'll have the opportunity to contribute to activities that have a lasting impact on our community.

Join a community where excellence is at the core of our culture, contributions are valued and a range of benefits and rewards are available, such as:

• 26 weeks paid parental leave or 14 weeks paid primary caregiver leave
• Health and wellness discounts - fitness passport access, free yearly flu vaccinations, discounted health insurance, and access to our Employee Assistance Program for staff and their immediate family
• On campus childcare options
• Salary packaging options

We are seeking a passionate and enthusiastic Event Sales Coordinator to join the professional Customs House team. This role is responsible for securing, planning and co-ordinating events including conferences, seminars and weddings for corporate, University and private clients. To achieve growth and financial success of Customs House and to maintain the reputation of Customs House as one of Brisbane's premier function venues.

We aim to exceed clients' expectations and ensure that every function is a success hence maintaining the reputation of Customs House as a premier function venue of the University of Queensland and contributing to the growth and success of the organisational unit.

Duties and responsibilities include, but are not limited to:

• Handling of event enquiries and sales leads.
• Preparation of detailed proposals including quotes for theming, entertainment, audio visual and other technical requirements.
• Organisation of events in conjunction with the client and the Customs House operational team.
• Preparation and distribution of event manifests together with a detailed schedule of the event.
• Attend regular event and operations meetings.
• Utilising Microsoft Office, Visio and Ungerboeck event software.
• Liaising with Chef, Banquet Operations, Accounts sections and external suppliers.
• Assisting the accounts section with payments.
• Preparing pro-forma invoices and checking supplier invoices.
• Work flexible hours as required.
• Other duties as required by your supervisor the Event Sales Manager and Director, Customs House.

This is a full-time, fixed-term position for up to 3 years. At HEW Level 5, the full-time equivalent base salary will be in the range of $77,396.47 to $86,029.78 plus a generous super allowance of up to 17% superannuation. The total FTE package will be in the range $90,553.87 to $100,654.84 per annum.

• Qualifications and training equivalent to an undergraduate degree in event management; or an equivalent combination of relevant experience and/or education/training.
• A minimum of 2 years in a similar position within the hospitality industry is essential.
• Solid administrative experience with a high level of accuracy and productivity.
• Superior interpersonal skills and highly developed organisational skills.
• Demonstrated proficiency in written and oral communication in a clear and logical manner.
• Demonstrated time management skills with the ability to prioritize different tasks.
• Well developed negotiation skills to work with client requirements within the limitations of a heritage listed building.
• Mediation skills to deal with difficult and challenging clients.
• Well-developed computer skills with experience with Event Management Software.
• An ability to work under pressure and meet daily deadlines, achieve objectives and be flexible.
• Customer oriented focus and commitment to excellence and professionalism.

In addition, the following mandatory requirements apply:

• Work Rights: You must have unrestricted work rights in Australia for the duration of this appointment to apply. Visa sponsorship is not available for this appointment.
• Background Checks: All final applicants for this position may be asked to consent to a criminal record check. Please note that people with criminal records are not automatically barred from applying for this position. Each application will be considered on its merits.

For more information about this opportunity, please contact Bec Malloch (Event Sales Manager, Customs House) at *********@uq.edu.au

For application queries, please contact ***********@uq.edu.au stating the job reference number in the subject line.

All applicants must upload the following documents in order for your application to be considered:

• Cover letter addressing the 'About You' section
• Resume

Please note that you will be asked to add all documents into the one upload box labelled 'resume', which is step one of the application form.

At UQ we know that our greatest strengths come from our diverse mix of colleagues, this is reflected in our ongoing commitment to creating an environment focused on equity, diversity and inclusion. We ensure that we are always attracting, retaining and promoting colleagues who are representative of the diversity in our broader community, whether that be gender identity, LGBTQIA+, cultural and/or linguistic, Aboriginal and/or Torres Strait Islander peoples, or people with a disability. Accessibility requirements and/or adjustments can be directed to ***********@uq.edu.au

If you are a current employee (including casual staff and HDR scholars) or hold an unpaid/affiliate appointment, please login to your staff Workday account and visit the internal careers board to apply for this opportunity. Please do NOT apply via the external job board.

Applications close 7 April 2024 at 11.00pm AEST (R-37024).