AddressBetter begins here
Crown Resorts is a great place to visit and it's and even better place to work, a place where you can play your part in creating joyful, elevated experiences for our guests and our people. We value passion, optimism, and an appetite for change- for the better. Here, you'll be part of the team, empowered to explore more, experience more and supported by your leader to grow and develop.
The Role
Crown is the ultimate destination for luxury, with our three established hotel brands Crown Towers, Crown Metropol and Crown Promenade offering unique experiences for all guests. The Front Office Clerk is responsible for delivering a high-quality customer service experience through providing check-in and check-out services to guests and visitors to Crown Towers.
We’re looking for candidates with experience working within the Hotel, Tourism or Hospitality sector who take pride in delivering high quality customer service. In return we can offer excellent training and support and offer you great exposure in working within a 5* star hotel and being part of a strong operational team to help with your development.
We have Part TimeFront Office Clerk positions available at Crown Towers. These positions guarantee you 48–76 hours per fortnight including a variety of morning, afternoon and overnight shifts.
In this role, you'll provide joyful experiences through your genuine care for guests as well as:
- Providing check-in and check-out services
- Assist with hotel reservations and guest enquiries
- Settling accommodation payments
About you
You'll bring the following:
- A positive attitude and genuine care for guest experience
- An ability to multitask and work under pressure
Additional Information
To be successful, you'll:
- Have previous experience working in a front facing customer service position
- Be well presented and impeccably groomed
- Be familiar with the Microsoft office (Outlook, Word and Excel)
- Have excellent communication & interpersonal skills
- Be available to work across a 24/7 rotating roster
What you can expect from us
On top of exciting career possibilities, we offer better exposure to experiences and learning. To see our range of benefits and opportunities visit Crown Resorts Careers.
Our Crown Community celebrates uniqueness and embraces diversity. We welcome the creativity, insights and experiences from people of different race, age, religion, cultural background, gender, people with disability, people who identify as LGBTIQ+ and Aboriginal and Torres Strait Islander; people like you.
