AddressA you a dynamic and professional self-starter? Do you thrive in an ever changing environment amongst a friendly, yet busy team?
McGrath is a recognised innovator in the Real Estate Industry and has a reputation built on integrity, six-star service, marketing excellence and results. We offer a great team culture, unique working environment, excellent training, and cutting-edge technology.
Our beautiful new office in the heart of Lindfield is growing and we need a friendly face to manage the Front Office functions. Ideally you are someone who can work autonomously with a strong work ethic and can-do attitude.
Key Objectives
- Meeting and greeting clients in a professional and courteous manner.
- Answering and directing phone calls
- Providing varied sales administration support including marketing campaign administration, document preparations and reports
- Supporting sales agents with client feedback, data maintenance and management of the sales process from appraisal to post-settlement
- Opening and distributing mail
- Ordering stationery and managing office supplies
- General office administration, including banking.
- Providing varied sales administration support including marketing campaign administration
- Liaising with solicitors and ensuring all legal documents are obtained and up-to-date as required
- Document preparation and reports for agent presentations
- Monitoring office compliance to maintain Fair Trading obligations
- Assist with marketing using our CRM and social media management
- Act as a main point of contact for clients, addressing their queries, concerns, and providing regular updates.
- Develop and implement effective marketing strategies to promote our agency and property listings.
- Maintain accurate and up-to-date client and property records in the database.
- Ensuring the office is presented neat, tidy and clean at all times.
Qualifications
- Current Certificate of Registration or will take steps to obtain if successful.
- Exceptional personal presentation and phone manner
- Excellent verbal and written communication skills
- Demonstrated organisation skills with strong attention to detail to a high level of accuracy.
- Ability to think laterally and work autonomously.
- Exceptional customer service skills
- Advanced skills on Microsoft Office
Experience in the Real Estate Industry is preferred but more importantly you are an enthusiastic team player, with a “customer service” attitude, and have energy, ambition, and professionalism to work in a dynamic evolving business.
Remuneration will be based on skills and experience.
