The Role
We have an exciting new opportunity at Kingsford the Barossa for a Front Office Manager to join the team.
About Kingsford the Barossa
Tucked away and only 45 minutes from the bustling city centre of Adelaide, this iconic property is set on 225-acres. On the edge of the breathtaking wine country of South Australia and once home to a wealthy nineteenth-century pastoralist, nothing rivals the exclusive access to our 16-suite retreat. The property has recently re-opened after a two year, multi-million dollar redevelopment.
About Salter Brothers Hospitality…
Salter Brothers Hospitality currently operates 16 retreat hotels and estates; more than 20 restaurant and bars; 8 Spa Anise spas and other wellness facilities; and Spicers Scenic Rim Trail, one of the largest ecotourism ventures in Queensland with 38 rooms over five campsites.
With plans for considerable growth in the near future this is your opportunity to join a luxury Hotel brand that is growing and evolving rapidly!
Here's what you'll do...
- Engaging and driving your team to ensure seamless operations and deliver an exceptional guest experience – each and every time;
- Ensuring the accommodation offering is delivered consistently and to the highest standard;
- Maximising sales by way of encouraging and recommending the array of additional facilities and services at our property.
This is how you’ll know you’re right for this role…
- Minimum 2 years experience at a luxury Hotel within a Front Office leadership role (essential);
- Lead by example in all Front Office service areas and shifts ensuring your team provide a warm genuine welcome to guests, anticipate their needs, and go above and beyond to create memorable moments;
- Professional, charismatic and absolutely guest-focused with the ability to build and maintain positive client relationships;
- Team management experience – the ability to drive and manage performance;
- Experience with end of day balancing and the ability to solve reconciliation problems;
- Hands on leadership style;
- Have solid experience with a PMS;
- Willingness to work weekends and evenings as required.
For a confidential discussion please contact Emma Martin our Talent Acquisition Manager on 0434 134 *** ***********@spicersretreats.com