AddressReal Estate of Distinction was established as the North Coast's only boutique Agency; our aim is to service the distinctive property market.
Here is an exciting opportunity to join an established business within a real estate support role. This is a great position, suited to a motivated individual who possesses adaptability and can work independently.
We are looking for someone with a genuine interest in people, exceptional customer service and an inherently positive attitude. This role requires a very reliable person who can commit to working full time Monday to Friday from 9am - 5pm. A diverse role, you will also assist with business development, database management, accounts payable and receivable, emails and general administration duties.
The key functions of this role include, but is not limited to:
Reception and Administration
- Administrative support to the Real Estate Agents, including the preparation of all sales related documentation, solicitor, exchange and settlement follow up
- Maintain and manage data entry in the CRM
- Typing up appraisals
- Accounts Payable – (Xero)
- Accounts Receivable – (Xero)
- Petty Cash
- Provide general administrative and clerical support including mailing, scanning, faxing and copying
- Maintain electronic and hard copy filing systems
- Stocks, monitors and places orders for all office supplies
- Maintain an immaculate presentation of the office
Marketing Support
- Oversee all brochures, flyers, online marketing, etc. to continuously build our brand
- Management of online listings, weekly stock-lists, signboards, photography and other in-house marketing activities
- Manage website, blog sites and social media to improve company recognition
Customer Service
- Meet and greet clients, manage enquiries, as well as attend to all incoming calls and emails
- Liaise with vendors and purchasers to ensure they are receiving quality real estate services
- Act as a liaison between vendors, agents and solicitors for optimum proficiency
The Candidate
- Proficient skills with using on-line technologies
- Strong working knowledge of customer service principles and practices
- Results focused
- Articulate and professional
- Corporately presented and well groomed
- Have excellent communication skills (verbal and written) - you must be comfortable speaking to vendors, purchasers, colleagues and other professionals such as solicitors and conveyancers
- Proactive and organised
- Attention to detail and accuracy
- Strong problem-solving skills
- Be able to use initiative whilst working unsupervised
- Take ownership, adaptability, motivated
Skills and Qualifications
- Real Estate experience is NOT necessary but preferred
- Intermediate to advanced experience with Microsoft Office (Outlook, Word, Excel, etc.)
- Certificate III and/or IV in Business Administration
- Xero and accounting experience highly regarded
- Experience with CRM (REX) a bonus
- Social media and marketing
The Perks
- Join a down to earth and friendly team
- Long term stability
- Monday to Friday, 9am – 5pm role
Selection Criteria
To be successful in this position it is essential that you can demonstrate:
- Strong attention to detail
- Excellent communication and computer literacy
- Intermediate to advanced MS Office skills
- 2-3 years administration support experience
- Previous experience in social media and digital marketing
- Accounting knowledge
Applications close Wednesday 12 June 2024. Please submit your resume, along with a cover letter to ******@reod.com.au. Please contact us on 02 6655 1*** if you have any questions.
