Company

Rydges Hotels & ResortsSee more

addressAddressPort Macquarie, NSW
CategoryAdministrative

Job description

About the business

Sails is part of EVT, a proudly Australian-owned company with over 100 years’ experience in hospitality, entertainment and leisure in Australian & New Zealand. Our hotels stretch from Sydney to Queenstown to Perth and each is locally inspired, just like our team, our customers and you. We’re for making the day better. We include. We nurture talent and promote internally.   

Sails is nestled within beautiful Port Macquarie. The resort is located on the waterfront with stunning views of the river & marina. We are renowned for being the premier location on the mid north coast & Australia wide for holiday makers, weddings and conferencing/events due to our convenient location, fantastic service and picturesque views. Furthermore, the resort is home to the Boathouse Bar & Restaurant which delivers hand-crafted cuisine with a modern-fusion twist. When we aren’t busy with delivering fantastic service, we are helping guests enjoy our many facilities on-site. These include a swimming pool and spa overlooking Hastings river and nearby mangrove island, on-site tennis court, water sports activities including stand-up paddle boards/kayaks plus much more! 

About the role

We are currently seeking a Front Office Duty Manager for a new position which has been created within the hotel.

A snapshot of the responsibilities associated with the position include: 

  • Working with a multi-disciplinary team to support daily operations. This includes housekeeping, restaurant/kitchen, Front Office reception, conference/events & management.
  • Welcoming guests into the hotel & completing checking in/out procedures.
  • Ensure smooth running of daily tasks including hotel arrivals, following up open accounts from guests and processing payments. 
  • Diplomatically manage feedback and provide client-centered resolutions for all guests. 
  • Editing hotel bookings from third-party sources, direct bookings from phone and e-mail enquiries.
  • Ensuring compliance by following all standards, procedures & hotel information to proactively monitor for consistency with service delivery, operations and bookings. 

Benefits & perks

  • Renowned for our refreshingly local, down-to-earth experiences. 
  • Incredible team member discounts from your first day on-the-job. 
  • 50% off stays at EVT hotels – Rydges, QT, Atura, JUCY Snooze and more. 
  • $2 movie tickets, plus Moonlight, Gold Class, Candy Bar discounts and more. 
  • Awesome winter and summer savings and discounts at Thredbo. 
  • Rapid career growth opportunities through our EVT network. 
  • Local community involvement, volunteering and charitable giving.  
  • Australia and NZ’s largest and most diverse experiences company.  

Skills & experience

  • Passionate about delivering exceptional customer service to ensure that guests have the best possible experience with making a booking, staying at the hotel and aftercare with enquires upon checkout. 
  • Able to communicate effectively and diplomatically. 
  • Ability to work independently and part of a large team; whilst staying proactive with shift tasks and duties. 
  • High level of attention to detail and ability to ask for assistance when required. 
  • Previous experience working within Hotels or Resorts 
  • Previous experience working with OPERA (desirable but not essential). 

If you’re interested in keeping up to date with all available positions at EVT, including cinemas, hotels, and Thredbo, you can sign up for our weekly job alerts here https://www.evt.com/elevate/careers/.  

Refer code: 2241594. Rydges Hotels & Resorts - The previous day - 2024-05-23 00:04

Rydges Hotels & Resorts

Port Macquarie, NSW
Jobs feed

Amazon Delivery Driver

Amazon Flex

Armadale, WA

Medical Laboratory Scientist - Research Assistant

Nsw Health Pathology

Sydney, NSW

Safety & Compliance Officer - Goondiwindi

National Heavy Vehicle Regulator

Goondiwindi, QLD

Research Assistant - EECS, Faculty of EAIT

The University Of Queensland

Queensland

Coordinator

Bunnings Warehouse

Mount Isa, QLD

Maintenance Team Leader - Residential Aged Care

Baptistcare Nsw & Act

Point Clare, NSW

Airport Services Officer

Shire Of Wyndham East Kimberley

Broome, WA

Warehousing Assistant

Flexiforce Australia

Goulburn, NSW

Sheet Metal Fabricator

Hays Recruitment

Parramatta, NSW

Sales Representative

Conquest Personnel

Altona, VIC

Share jobs with friends

Related jobs

Front Office Duty Manager

Duty Manager

Rydges Hotels & Resorts

Campbelltown, NSW

9 hours ago - seen

Casual Front Office Duty Manager

The Great Southern Hotel

Sydney, NSW

9 hours ago - seen

Duty Manager

Accor

New South Wales

9 hours ago - seen

Duty Manager

Hilton Australia - Hotel Roles

Sydney, NSW

9 hours ago - seen

Duty Store Manager - Griffith

Aldi

Griffith, NSW

11 hours ago - seen

Duty/Venue Manager - Full Time

West Hq

Permanent

Rooty Hill, NSW

23 hours ago - seen

Duty Manager - New Store Opening, St Marys

Kmart

Permanent

St Marys, NSW

23 hours ago - seen

Manager on Duty – Mascot Central

Meriton Suites

Mascot, NSW

a week ago - seen

Duty Manager

Cherry Street Sports Club

Ballina, NSW

a week ago - seen

Duty Manager

Evt Limited

Shellharbour, NSW

a week ago - seen

Duty Manager

Zenith Hotels

Rooty Hill, NSW

a week ago - seen

Duty Manager Seagulls

Norths Collective

Richmond, NSW

a week ago - seen

Duty Technical Manager

Qantas Airways

Mascot, NSW

a week ago - seen

Manager on Duty – North Sydney

Meriton Suites

North Sydney, NSW

a week ago - seen

Byron Bay- Duty Manager Front Office

Crystalbrook Byron

Byron Bay, NSW

a week ago - seen

Guest Service Manager (Front Office Duty Manager)

Parkroyal Hotels & Resorts

Parramatta, NSW

a week ago - seen

Front Office Duty Manager

Rydges Hotels & Resorts

Baulkham Hills, NSW

a week ago - seen

DUTY MANAGERS x 2 Club Bondi Junction

White Now Consulting

Bondi Junction, NSW

a week ago - seen