Company

Westin Hotels & ResortsSee more

addressAddressMelbourne, VIC
type Form of workFull time
CategoryCustomer Service

Job description

The Westin is committed to empowering guests to enhance their well-being when they need it most - while travelling. As The Westin associates, we rise to make each day better for our guests, our communities and each other. Discover a place where you’re given a choice to not just get up and go to work, but to rise. Join us as a Front Desk Agent or Service Express Attendant to feel empowered by career growth opportunities in a people-first environment. 

Position Summary: 

  • Rise with us and assist guests arriving and departing the hotel through the check in and departure process
  • Handle general enquiries, engage and inspire guests through each guest experience
  • Support the Front Office team in general operational tasks
  • Take guest reservations and perform cash handling & credit card responsibilities
  • Be an expert on the hotel and the surrounding area, reinforcing our commitment to wellness inside our walls and beyond
  • Build and strengthen relationships with existing and new guests, creating intimate and distinctive experiences to enable future bookings
  • About You:

  • Experience with OPERA property management system or similar
  • Relevant experience in a similar role
  • Working rights in Australia
  • Enthusiastic to escalate your career
  • Self-motivated, driven and energized in a fast-paced environment
  • Armed with smart solutions and a can-do attitude
  • Our Benefits: 

  • Exclusive staff discounts on food and beverage and hotel rooms (including all properties within the Marriott International group) for you, your family and friends 
  • Be part of Life with the Works program where you can enjoy flexible working hours & locations, time off to pursue your passion through sabbatical leave, and paid leave during your birthday month 
  • Grow, develop, and progress with internationally recognised training programs, unlimited strategic development and exciting career opportunities within the Marriott International group 
  • Genuine care for associates’ physical, emotional and financial wellbeing through our Employee Assistance Program 
  • Opportunity to receive Employee Referral Incentives and get paid for working with your friend 
  • Work for the Largest Hotel Network in the World which values equality, diversity and inclusiveness 
  • Westin Hotels and Resorts are part of Marriott International's Premium portfolio, which has committed to putting people first for 90+ years. Apply now!

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    Refer code: 2036110. Westin Hotels & Resorts - The previous day - 2024-04-17 17:08

    Westin Hotels & Resorts

    Melbourne, VIC
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