Ft Security Officer - Uow

To carry out guarding duties at guard sites in accordance with Certis Standing Orders and site instructions, in compliance with AS4421-1996 and all relevant State and/or Federal legislation.

• Conduct incident investigations in a timely manner and ensure that SecurityIncident Reports are completed and submitted.
• Demonstrate knowledge and competence in the implementation ofemergency procedures.
• Promote and encourage a team approach.
• Provide a customer service approach and maintain a fair, courteous andrespectful manner in dealing with clients and customers
• Provide a high-quality security service at client locations.
• Provide excellent customer service.
• Provide protection to the public be ensuring COVID social distancing ismaintained.
• Provide security escorts as required.
• Report and record security breaches and incidents.
• Respond promptly to incidents.
• Take a problem-solving approach to conflict situations and recognise theneed to escalate situations to the manager/supervisor for attention asappropriate.

• Adaptability - Maintaining effectiveness when experiencing major changes in work tasks or the work environment; adjusting effectively to work within new work structures, processes, requirements, or cultures.
• Applied learning - Assimilating and applying new job-related information in a timely manner.
• Contributing to team success - Actively participating as a member of a team to move the team toward the completion of goals.
• Innovation - Generating innovative solutions in work situations; trying different and novel ways to deal with work problems and opportunities
• Managing conflict - Dealing effectively with others in an antagonistic situation; using appropriate interpersonal styles and methods to reduce tension or conflict between two or more people.

• Use clear and effective communication
• Promote and encourage a team approach
• Demonstrate knowledge and competence in the implementation of emergency procedures
• Use computer systems including Email, Word and Excel as required

• Previous experience in a similar role would be highly desirable

• Friendly and inclusive environment
• Growth and development are supported and promoted
• A discount program where employees, and their family members, can save at over 400 retailers Australia wide
• A well-being program that provides advice about mental, physical, and financial well-being
• An Employee Assistance Program (EAP) that is available to employees and their families
• Cultural diversity is valued and supported
• Emphasis on learning and development, where a state-of-the-art LMS is available to all employees
   

Certis Security Australia promotes diversity in the workplace through our Diversity Inclusion initiative and via our Indigenous partnership with Corroboree Security. We encourage women, Aboriginal and Torres Strait Islander peoples to apply for this role.

Should you apply please be advised that should a decision be made to proceed with your application to the next stage of the recruitment process, it is only at this stage will a member of the recruitment team be in contact with you.

Sydney Night Patrol & Inquiry Co Pty Ltd
•    NSW  400674602 
•    ACT  17501220 
•    QLD 41315 
•    WA  SA48240 
•    NT 345 
•    SA ISL 178143 
•    TAS 3020 

Certis Security Australia Pty Ltd
•    NSW 405149073 
•    ACT  17501742 
•    QLD 3158254 
•    WA  SA 72311 
•    SA ISL 235794 
•    VIC Z05 798 61S
•    VIC Z05 798 40S
•    NT 1093
•    TAS 458596293